Credit Controller

Hireful Ltd; Ripon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Company pension

Life insurance at 3x salary

Cash plan for healthcare costs

On-site parking

Career development path

Staff discounts

Company vehicle for mobile technicians

Job summary

Hireful Ltd. is seeking an experienced Credit Controller to join a growing team in Ripon. You will manage your own customer ledger, chase overdue payments, and resolve invoice queries to keep cash flowing effectively.

The role requires a proactive, organized individual with solid Excel skills and a professional telephone manner. MICM qualification is desirable, but not essential, and the company offers career development and on-site parking.

Qualifications

• Experience in credit control or cash collection.
• Strong Microsoft Office skills, particularly Excel.
• Excellent telephone manner and negotiation ability.
• Systematic, organized approach with attention to detail.
• MICM qualification or experience is desirable but not essential.

Responsibilities

• Open and manage your own customer ledger daily.
• Chase due and overdue payments by phone, letter, and statements.
• Resolve invoice queries with customers and colleagues across the business.
• Agree and manage repayment plans within your authority.
• Keep customer records accurate and ensure collection, reconciliation, and payment processes are followed.
• Work with Credit Control Manager to elevate accounts, including referrals to third-party agencies.

Skills

Credit control experience

Excel

Telephone skills

Attention to detail

MICM qualification (desirable)

Education

MICM qualification

Tools

Finance/accounting systems

Job description

A well-established and growing business with a strong regional reputation and a friendly team is looking for an experienced Credit Controllerto join its credit control team. You’ll manage your own customer base, keep cash flowing, and build the kind of relationships that make collecting payment a conversation rather than a confrontation.

Location:

Ripon, North Yorkshire, commutable from Harrogate, Knaresborough, Thirsk, Boroughbridge, Bedale and surrounding areas.

Salary:

Competitive, depending on experience

• 24 days’ holiday plus bank holidays, with your birthday off too
• Company pension, life insurance at 3x salary and an employer-funded cash plan towards everyday healthcare costs
• Tailored career development, staff discounts and free on-site parking

What you'll be doing...

• Opening new accounts and managing the day-to-day running of your own customer ledger
• Chasing due and overdue payments by phone, letter and statement, helping to reduce aged debt
• Resolving invoice queries with customers and colleagues across the business
• Agreeing and managing repayment plans, and managing credit limits within your authority
• Keeping customer records accurate and up to date, ensuring collection, reconciliation and payment processes are followed
• Working with the Credit Control Manager to elevate accounts where necessary, including referrals to third-party collection agencies

What you'll bring..

• Experience in credit control or cash collection, ideally within a sales-driven business
• Strong Microsoft Office skills, particularly Excel, plus experience using finance or accounting systems
• An excellent telephone manner, with the confidence to negotiate and know when to escape
• A systematic, organised approach with a strong eye for detail
• MICM qualification or experience is desirable but not essential

If you’re an experienced Credit Controller looking for a stable, permanent role with a business that values its people, we’d love to hear from you.

24 days' annual leave plus bank holidays, your birthday off, life insurance at three times your salary, a tailored career development path with manufacturer training, employee uniform, staff discount on showroom items, a company vehicle for mobile technicians (subject to skills and experience), free on-site parking, access to a health and wellbeing support line, and an employer-funded cash plan to help cover every day healthcare expenses.