Credit Controller

Willow Recruit Ltd; Harrogate; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Free on-site parking

Accessible by public transport

Job summary

Willow Recruit Ltd in Harrogate is seeking an experienced Credit Controller to join a friendly finance team. You will manage your own ledger, chase payments, and resolve queries to support the wider finance function.

This role offers autonomy and a collaborative environment in a well-established business located in Harrogate. The successful candidate will have prior credit control experience, strong communication skills, excellent organisation, and good Excel proficiency.

Qualifications

• Previous experience in end-to-end credit control.
• Experience communicating with customers.
• Strong organisational and problem-solving abilities.
• Proficient with Microsoft Excel.

Responsibilities

• Manage own portfolio of customer accounts and collect invoices.
• Chase overdue payments by phone and email.
• Investigate invoice and payment queries.
• Allocate payments and maintain customer records.
• Support month-end activities with the wider finance team.
• Liaise with internal departments to resolve discrepancies.
• Assist with bank reconciliations and cash allocation.

Skills

Credit control

Customer communication

Organisational skills

Problem solving

Tools

Microsoft Excel

Job description

Harrogate, United Kingdom | Posted on 20/07/2026

Are you an experienced Credit Controller looking to join a friendly and supportive finance team where your contribution will make a real difference?

We're recruiting on behalf of a well-established business in Harrogate that is looking to strengthen its finance team with the addition of an experienced Credit Controller. This is a fantastic opportunity to join a successful organisation that prides itself on its collaborative culture and offers a varied role with plenty of autonomy.

You'll be responsible for managing your own ledger, maintaining strong customer relationships and ensuring payments are collected efficiently, while working closely with colleagues across the business to resolve queries and support the wider finance function.

Duties and responsibilities will include:

• Managing your own portfolio of customer accounts, ensuring outstanding invoices are collected in a timely manner
• Chasing overdue payments by telephone and email while maintaining positive customer relationships
• Investigating and resolving invoice and payment queries
• Allocating incoming payments and maintaining accurate customer account records
• Producing customer statements and supporting the sales ledger function
• Monitoring aged debt and escalating any concerns where appropriate
• Liaising with internal departments to resolve account discrepancies
• Assisting with bank reconciliations and cash allocation
• Supporting month-end activities and providing assistance to the wider finance team when required

To be considered for this role you will:

• Have previous experience working within a Credit Control role, managing the end-to-end credit control process
• Be confident communicating with customers and negotiating payment solutions professionally
• Have excellent organisational skills and be able to manage your workload effectively
• Possess strong attention to detail and a proactive approach to problem solving
• Be comfortable using finance systems and have a good working knowledge of Microsoft Excel
• Enjoy working as part of a team while also being able to work independently

This is an excellent opportunity for someone looking to build a long-term career within a supportive business that values its people.

Offering a salary of £32,000 and based in Harrogate, this role would suit an experienced Credit Controller who enjoys taking ownership of their ledger and making a positive impact within a supportive finance team. The company have free on-site parking, good transport links and are accessible from Harrogate, Wetherby, Knaresborough and Leeds.