Credit Controller

hireful; West Yorkshire; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

Company pension

Life insurance at 3x salary

Cash plan towards healthcare costs

Staff discounts

Free on-site parking

Job summary

Hireful in Ripon, North Yorkshire, is seeking an experienced Credit Controller to manage a dedicated customer ledger and drive timely payments. You will chase overdue balances, resolve invoice queries, and set up repayment plans.

The role requires solid credit control experience, strong Excel skills, and familiarity with finance systems. A methodical, detail‑oriented approach and good negotiation skills are essential. MICM qualification is desirable.

Qualifications

• Experience in credit control or cash collection, ideally within a sales-driven business.
• Strong Microsoft Office skills, particularly Excel, plus experience using finance or accounting systems.
• An excellent telephone manner, with the confidence to negotiate and know when to escape.
• A systematic, organised approach with a strong eye for detail.
• MICM qualification or experience is desirable but not essential.

Responsibilities

• Opening new accounts and managing the day-to-day running of your own customer ledger.
• Chasing due and overdue payments by phone, letter and statement, helping to reduce aged debt.
• Resolving invoice queries with customers and colleagues across the business.
• Agreeing and managing repayment plans, and managing credit limits within your authority.
• Keeping customer records accurate and up to date, ensuring collection, reconciliation and payment processes are followed.
• Working with the Credit Control Manager to escape accounts where necessary, including referrals to third-party collection agencies.

Skills

Credit control

Phone negotiation

Detail oriented

Organised

Education

MICM qualification (desirable)

Tools

Microsoft Excel

Finance systems

Job description

Location

Ripon, North Yorkshire, commutable from Harrogate, Knaresborough, Thirsk, Boroughbridge, Bedale and surrounding areas.

Salary

Competitive, depending on experience

Benefits

• 24 days’ holiday plus bank holidays, with your birthday off too
• Company pension, life insurance at 3x salary and an employer-funded cash plan towards everyday healthcare costs
• Tailored career development, staff discounts and free on-site parking

What you’ll be doing…

• Opening new accounts and managing the day-to-day running of your own customer ledger
• Chasing due and overdue payments by phone, letter and statement, helping to reduce aged debt
• Resolving invoice queries with customers and colleagues across the business
• Agreeing and managing repayment plans, and managing credit limits within your authority
• Keeping customer records accurate and up to date, ensuring collection, reconciliation and payment processes are followed
• Working with the Credit Control Manager to escape accounts where necessary, including referrals to third-party collection agencies

What you’ll bring…

• Experience in credit control or cash collection, ideally within a sales-driven business
• Strong Microsoft Office skills, particularly Excel, plus experience using finance or accounting systems
• An excellent telephone manner, with the confidence to negotiate and know when to escape
• A systematic, organised approach with a strong eye for detail
• MICM qualification or experience is desirable but not essential

If you’re an experienced Credit Controller looking for a stable, permanent role with a business that values its people, we’d love to hear from you.