Credit Controller

Confidential; Catterick Garrison; On-site; GBP 26,000 - 36,000; Full time

Job summary

Confidential is seeking a motivated Credit Controller in the United Kingdom to manage aged debt and support cash flow. The role offers a pathway to a broader finance career through cross-training in month-end and asset depreciation.

You will chase invoices, assess credit risk, allocate payments, resolve disputes, and prepare reports for management. A proactive, detail-focused communicator will thrive in this evolving role.

Qualifications

• Experience in credit control, debt collection or finance admin roles.
• Proactive with strong problem-solving skills.
• Excellent written and verbal communication for difficult conversations.
• Strong attention to detail and ability to manage a demanding workload.

Responsibilities

• Proactive debt collection via phone and email while preserving relationships.
• Credit risk management: assess applications and set credit limits.
• Cash allocation and posting to customer accounts.
• Investigate and resolve invoice disputes promptly to minimise delays.
• Maintain aged debtor ledger and report outstanding balances.
• Support month-end tasks under management accountant guidance.

Skills

Credit control experience

Debt collection

Problem-solving

Communication

Attention to detail

Job description

We are working with a North Yorkshire business that is seeking a motivated Credit Controller looking to expand their financial skill set. The initial focus is managing aged debt and ensuring healthy cash flow. As you master the credit control function, you will be systematically cross‑trained in broader accounting duties, including month‑end support, giving you a clear pathway to a well‑rounded finance career.

Responsibilities

• Proactive debt collection: chasing outstanding invoices by telephone and email, keeping a professional and diplomatic approach to preserve client relationships
• Credit risk management: processing new credit account applications, assessing creditworthiness through credit reference agencies, setting appropriate credit limits, and obtaining the correct level of credit insurance cover, including reviewing monthly insurance limits against account balances
• Cash allocation: processing daily incoming payments and allocating them accurately to customer accounts
• Query resolution: investigating and resolving internal and external invoice disputes efficiently to minimise payment delays and maintain a good customer experience
• Reporting: maintaining the aged debtor ledger and producing regular reports for the management team on outstanding balances
• Month-end: assisting with fixed asset registers and depreciation, posting month‑end journals, and sales reporting and analysis, under the guidance of the management accountant

Requirements

• Experience in a credit control, debt collection or finance admin role
• Proactive, with good problem‑solving skills
• Excellent written and verbal communication, with the confidence to handle difficult conversations firmly but politely to retain strong customer relationships
• Ability to manage a varied and demanding workload with close attention to detail and accuracy