Credit Controller

ABP Food Group & Affiliates; Northampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Bonus

Pension

BUPA Medical Cash Plan

Life Assurance

Holiday Entitlement

Job summary

Olleco in Northampton is seeking a Credit Controller to join the Finance team. This site-based role handles customer accounts, collects debts, and supports the wider finance function from our Northampton office.

Key duties include chasing balances, posting payments, resolving queries, and maintaining accurate records. The role offers a competitive salary with bonus, pension, and benefits in a growing, environmentally focused business.

Qualifications

• Previous experience within Credit Control, Accounts Receivable, or a similar finance role.
• Strong communication and negotiation skills.
• Excellent customer service skills and telephone manner.
• The ability to prioritise workloads and work effectively in a busy environment.
• Good attention to detail and accuracy.
• Strong IT skills, including Microsoft Office applications.
• A proactive and positive approach to problem-solving.

Responsibilities

• Collect outstanding monies from customers in line with company credit policies.
• Post customer payments accurately onto the accounts system.
• Chase outstanding debts through telephone calls, emails, and written correspondence.
• Process overdue accounts through to collection agencies where necessary.
• Investigate and resolve customer account queries.
• Deal with internal sales queries and work collaboratively with operational teams.
• Maintain accurate account records and credit control documentation.
• Support all areas of the Finance Department as required.
• Build positive working relationships with customers while protecting company cash flow.

Skills

Credit control

Communication skills

Customer service

Workload prioritisation

Attention to detail

MS Office

Proactive problem solving

Job description

Location: Northampton, Northamptonshire
Hours: Monday to Friday, 8:30am to 5:00pm (40 hours per week)
Contract: Full Time, Permanent

Competitive Salary + Bonus + Pension + BUPA Medical Cash Plan + Life Assurance + Holiday Entitlement Increasing with Service

Join a Business That's Helping to Protect the Planet

This is an exciting opportunity to make a real difference in a growing, environmentally focused business where safety is at the heart of everything we do.

At Olleco, we're on a mission to help protect the planet. Working alongside thousands of food service businesses across the UK, we help reduce greenhouse gas emissions by collecting used cooking oil and organic waste and transforming it into valuable renewable resources such as bio-methane, electricity, heat, and organic fertiliser.

With over 700 colleagues nationwide, we continue to grow and are now looking for a Credit Controller to join our Finance team based in Northampton.

The Role

As a Credit Controller, you will play a key role in supporting the Finance Department by ensuring customer accounts are managed effectively and outstanding debts are collected in a timely manner. This is a fully site-based role, working Monday to Friday from our Northampton office.

Key Responsibilities

• Collect outstanding monies from customers in line with company credit policies.
• Post customer payments accurately onto the accounts system.
• Chase outstanding debts through telephone calls, emails, and written correspondence.
• Process overdue accounts through to collection agencies where necessary.
• Investigate and resolve customer account queries.
• Deal with internal sales queries and work collaboratively with operational teams.
• Maintain accurate account records and credit control documentation.
• Support all areas of the Finance Department as required.
• Build positive working relationships with customers while protecting company cash flow.

What We're Looking For

• Previous experience within Credit Control, Accounts Receivable, or a similar finance role.
• Strong communication and negotiation skills.
• Excellent customer service skills and telephone manner.
• The ability to prioritise workloads and work effectively in a busy environment.
• Good attention to detail and accuracy.
• Strong IT skills, including Microsoft Office applications.
• A proactive and positive approach to problem-solving.

Why Join Us?

• Make a genuine contribution to a business that is helping to create a more sustainable future.
• Be part of a company that prioritises health, safety, and wellbeing.
• Develop your career within a growing organisation that actively promotes from within.
• Access ongoing training and development opportunities.
• Work within a supportive and inclusive team environment.

What We Expect From Each Other

• We act like owners of this growing business.
• We work together to achieve shared goals.
• We put safety and wellbeing at the centre of everything we do.
• We support one another to be the very best we can be.

Additional Information

Olleco is an Equal Opportunities Employer. We are dedicated to fostering an inclusive environment where all employees are valued based on their abilities. We believe that diverse voices and perspectives are essential for our growth. By empowering diverse teams to excel, innovate, and be heard, we all achieve more. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, and ethnic or national origins), religion or belief, or sexual orientation.