Credit Controller – Drive Cash Flow in Sustainable Business

ABP Food Group & Affiliates; Northampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Bonus

Pension

BUPA Medical Cash Plan

Life Assurance

Holiday Entitlement

Job summary

Olleco in Northampton is seeking a Credit Controller to join the Finance team. This site-based role handles customer accounts, collects debts, and supports the wider finance function from our Northampton office.

Key duties include chasing balances, posting payments, resolving queries, and maintaining accurate records. The role offers a competitive salary with bonus, pension, and benefits in a growing, environmentally focused business.

Qualifications

• Previous experience within Credit Control, Accounts Receivable, or a similar finance role.
• Strong communication and negotiation skills.
• Excellent customer service skills and telephone manner.
• The ability to prioritise workloads and work effectively in a busy environment.
• Good attention to detail and accuracy.
• Strong IT skills, including Microsoft Office applications.
• A proactive and positive approach to problem-solving.

Responsibilities

• Collect outstanding monies from customers in line with company credit policies.
• Post customer payments accurately onto the accounts system.
• Chase outstanding debts through telephone calls, emails, and written correspondence.
• Process overdue accounts through to collection agencies where necessary.
• Investigate and resolve customer account queries.
• Deal with internal sales queries and work collaboratively with operational teams.
• Maintain accurate account records and credit control documentation.
• Support all areas of the Finance Department as required.
• Build positive working relationships with customers while protecting company cash flow.

Skills

Credit control

Communication skills

Customer service

Workload prioritisation

Attention to detail

MS Office

Proactive problem solving

Job description

Olleco in Northampton is seeking a Credit Controller to join the Finance team. This site-based role handles customer accounts, collects debts, and supports the wider finance function from our Northampton office.

Key duties include chasing balances, posting payments, resolving queries, and maintaining accurate records. The role offers a competitive salary with bonus, pension, and benefits in a growing, environmentally focused business.