Credit Controller

AXIS (AXIS Capital); London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join AXIS Capital as a Credit Controller, where you will play a key role in enhancing cash flow through premium collections and debt minimization. The position involves full-time responsibilities, including liaising with brokers and utilizing analytical skills to manage debts effectively. As part of a supportive culture, your contributions will shape the financial success and integrity of the organization.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Experience in the Lloyd's insurance market is a plus.
• Proven ability to chase payments and maintain relationships with brokers.

Responsibilities

• Chase brokers for collection of outstanding inward premiums.
• Prepare weekly reports utilizing the mainframe for premium monitoring.
• Liaise with underwriters regarding claims and broker follow-ups.

Skills

Analytical skills

Interpersonal Skills

Time management

Negotiating skills

Written communication

Verbal communication

Relationship building

Organization and planning

Proactive

Education

General insurance principles and practices

Lloyd’s market knowledge

Tools

Excel

Word

Outlook

Access

ISYS/IRIS

Job description

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This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Credit Controller

How does this role contribute to our collective success?

To aide premium collection to enhance cash flow and minimize debt.

What will you do in this role?

• Responsible for chasing brokers for the collection of outstanding inward Premiums.
• Send out end out monthly statements to the brokers and monitor the responses for appropriate action.
• Assist in preparation of weekly reports utilising IRIS mainframe for the Premium which will assist with highlighting priorities by highest debt and agree actions and follow-ups.
• To liaise with the Underwriter for the Premium to check the current situation and then take further action with follow up calls to the Broker, if the Underwriter has extended the Warranty Date or SDD then the Underwriter/jobholder updates the system to reflect the change.
• Undertake face-to-face meetings with Broker with the intention to resolve issues or problems.
• Undertake face-to-face meetings with Underwriting teams with the intention to resolve issues or problems.
• Liaise with the Credit Control Manager regarding best practice and strategies for handling collections, e.g., if the Manager has a strong relationship with the Broker than the jobholder.
• To feedback and alert the Credit Control Manager with any relevant market information including any insight to Assured / Broker / Reinsurer going into liquidation or where Brokers are continuously breaking promises to make payments.
• To attend the relevant Market meetings/ updates / training sessions held by XIS to enhance knowledge and monitor changes in market premium and settlement procedures.
• To feedback and alert the Credit Control Manager with any relevant market information including any insight to Assured / Broker / Reinsurer going into liquidation or where Brokers are continuously breaking promises to make payments
• To maintain an up-to-date commentary within iris on over 60 day open market premium debt for inclusion in unit pack/management reports.
  
  
  

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• General insurance – principles and practices
• Lloyd’s market – general
• AXIS history, philosophy, and objectives
• Analytical skills
• Interpersonal Skills:
• Meeting deadlines
• Time management
• Proactive
• Challenging
• Disciplined/methodical.
• Organization and planning
• Negotiating skills
• Investigation/questioning/listening
• Written communication
• Verbal communication
• Telephone skills
• Relationship building
• Internal
• Insurance / Reinsurance Department
• External
• Broker
• IT Skills - Excel, Word, Outlook, Access, ISYS/IRIS
  
  
  

What we prefer you to have:

• ISYS/IRIS
• Lloyd’s processing/bureau payments
  
  
  

Role Factors:

In this role, you will typically be required to:

Be in the office 3 days per week.

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Insurance

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