Credit Controller

AXIS Capital; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

AXIS Capital offers a unique opportunity for a Credit Controller to join their team in London. In this role, you will assist in premium collection, enhance cash flow, and minimize debt while collaborating with brokers and underwriting teams. The position requires strong analytical and interpersonal skills, alongside experience in the insurance market. AXIS values diversity and offers a robust benefits package, fostering a welcoming environment for all employees.

Benefits

Comprehensive benefits package

Medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid leave

Qualifications

• Knowledge of general insurance principles and practices required.
• Experience with ISYS/IRIS preferred.
• Ability to build relationships and communicate effectively.

Responsibilities

• Chase brokers for collection of outstanding inward premiums.
• Prepare weekly reports using IRIS to highlight debt priorities.
• Liaise with Underwriters about premium situations.

Skills

Analytical skills

Interpersonal skills

Time management

Organization

Communication

Knowledge of general insurance principles

Understanding of Lloyd’s market

Tools

Excel

Word

Outlook

Access

ISYS/IRIS

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Credit Controller

How does this role contribute to our collective success?

To assist in premium collection to enhance cash flow and minimize debt.

What will you do in this role?

• Responsible for chasing brokers for the collection of outstanding inward Premiums.
• Send out monthly statements to brokers and monitor responses for appropriate action.
• Assist in preparing weekly reports using IRIS mainframe to highlight priorities by highest debt, and coordinate actions and follow-ups.
• Liaise with Underwriters regarding the current premium situation and update the system accordingly after follow-up calls with brokers.
• Undertake face-to-face meetings with brokers and underwriting teams to resolve issues.
• Collaborate with the Credit Control Manager on best practices and strategies for collections.
• Provide market intelligence, including insights on liquidations or brokers breaking payment promises.
• Attend market meetings, updates, and training sessions to stay informed on market procedures.
• Maintain up-to-date commentary within IRIS on open market premium debt for reports.
• Perform additional duties as appropriate to the role.

About You:

We value your individual experience and expertise. While some qualifications are preferred, we are open to discussing how your unique knowledge can contribute to our team.

What you need to have:

• Knowledge of general insurance principles and practices
• Understanding of Lloyd’s market
• Analytical skills
• Interpersonal skills, including relationship building and communication
• Time management, organization, and proactive approach
• IT skills: Excel, Word, Outlook, Access, ISYS/IRIS

What we prefer you to have:

• Experience with ISYS/IRIS

Role Factors:

In this role, you will typically be required to be in the office 3 days per week.

What we offer:

We provide a comprehensive benefits package, including medical plans, health and wellness programs, retirement plans, tuition reimbursement, paid leave, and more.