Credit Controller

Willow Recruit Ltd; Leeds; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working (3 days in office)

33 days holiday including bank holiday

Job summary

Willow Recruit Ltd in Leeds City Centre is seeking a Credit Controller to join the finance team. You will manage the sales ledger, chase payments, resolve invoice queries and support month-end processes.

This full-time, hybrid role offers up to £30,000 per year, 35 hours weekly, and 33 days holiday including bank holidays. You will work with an experienced team in a well-regarded, community-focused business.

Qualifications

• Experience in end-to-end credit control covering all steps and complex queries.
• Confident communication with customers and ability to build strong working relationships.
• Experience in a professional services environment is preferred but not essential.
• Strong attention to detail and organisational skills.
• Ability to manage workload in a busy finance team.

Responsibilities

• Chasing customers for payment of outstanding invoices via phone and email.
• Managing daily customer queries relating to invoices and payments.
• Building strong relationships with clients to resolve issues quickly and professionally.
• Posting and allocating customer payments accurately.
• Producing and issuing sales invoices and statements.
• Completing daily bank reconciliations and supporting cash allocation processes.
• Assisting with aged debtor reporting and supporting commentary where required.
• Working closely with internal teams to resolve account queries.
• Supporting the wider finance team during busy periods such as month end.

Skills

Credit control

Customer relations

Excel

Communication

Attention to detail

Tools

Finance systems

Job description

Leeds, United Kingdom | Posted on 15/07/2026

Up to £30,000 per annum depending on experience

Full-time - 35 hours per week

Hybrid working available, 3 days in the office

33 days holiday including bank holidays

Do you have recent experience working within an end-to-end credit control role?

Are you someone who enjoys building relationships with customers and taking ownership of your workload?

Based in Leeds City Centre, this is a fantastic opportunity to join a well-established and highly regarded business that continues to grow. Due to ongoing development within the finance team and plans to double their turnover over the coming years, they are now looking to recruit a Credit Controller to support their sales ledger and credit function.

This is a varied and busy role where you will have involvement across the credit control process. You will join an experienced and approachable team who work closely together and support each other, reporting into a knowledgeable and approachable Credit Manager who encourages development and progression.

The business has built a strong reputation within its industry and is known for having a positive and supportive culture. Alongside this, they place real importance on employee engagement and giving back, with regular social events and opportunities to get involved in local community initiatives.

Duties and responsibilities will include:

• Chasing customers for payment of outstanding invoices via phone and email
• Managing daily customer queries relating to invoices and payments
• Building strong relationships with clients to resolve issues quickly and professionally
• Posting and allocating customer payments accurately
• Producing and issuing sales invoices and statements
• Completing daily bank reconciliations and supporting cash allocation processes
• Assisting with aged debtor reporting and supporting commentary where required
• Working closely with internal teams to resolve account queries
• Supporting the wider finance team during busy periods such as month end

To be considered for this role you will:

• Have previous experience working within a credit control role and will have covered all aspects of the process and will have dealt with complex queries and ledgers
• Be confident communicating with customers and building strong working relationships
• Ideally have experience of working within a professional services company however this isn't essential
• Have good attention to detail and strong organisational skills
• Be comfortable managing your own workload in a busy environment
• Have good Excel skills and will be confident using finance systems

This is a great opportunity for someone looking to develop their experience within credit control while working for a business that values its people and offers a supportive team environment in a central Leeds location.