Credit Controller

Central Operations

Harrogate

On-site

GBP 28,000 - 36,000

Full time

14 days+

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Benefits offered by this job

25 days holiday
Retail discounts
Birthday leave
Cycle to work
Charity days

Job summary

Homes for Students in Harrogate is seeking a Credit Controller to join our Finance team, working 40 hours per week, Monday to Friday. The role reports to the Accounts Receivable and Credit Control Supervisor and focuses on credit control and debt collection.

You will pro-actively chase aged debt, process invoices, post to the ERP Navision, and liaise with stakeholders to resolve queries. The ideal candidate has debt collection experience and solid IT skills.

Qualifications

  • Experience in debt collection.
  • 2+ years in a finance function.
  • Good IT skills including Excel.

Responsibilities

  • Pro-actively chase and resolve active and aged debt.
  • Assist with invoicing and daily bank postings.
  • Update Navision with credit control notes.
  • Prepare monthly customer statements and aged debt reports.
  • Liaise with internal stakeholders to resolve queries.

Skills

Debt collection experience
IT skills
Excel
Communication skills

Education

General education

Tools

Navision

Job description

Homes for Students is a market leader in managing independent purpose built student accommodation (PBSA) The Company, since it was formed in October 2015, has secured 40,000 bed spaces across 160 properties with more than 50 different clients.

We are seeking a Credit Controller to join our Finance team in Harrogate, working 40 hours per week, Monday to Friday.

The Credit Controller will report into the Accounts Receivable and Credit Control Supervisor. Key tasks include credit control/debt collection. Excellent communication skills, accuracy, and an eye for detail are essential.

Key Responsibilities/Accountabilities
  • Pro-Actively chase/resolve active and aged debt
  • Client Query assistance and resolution
  • Support when required, the raising and processing of sales invoicing
  • Daily bank posting and reconciliations
  • Allocation of receipts to invoices on a timely basis
  • Updating ERP system (Navision) with credit control notes
  • Issue customer statements on a monthly basis
  • Assist with the weekly aged debt report with appropriate commentary
  • Develop client relationships
  • Liaise with internal stakeholders to gather information to help resolve client queries
  • Assist is review/implementation of process improvements through standard operating procedures
  • Support on ad-hoc tasks and reporting

The above outlines the main duties and responsibilities of the position, however, this cannot be comprehensive and other duties, as directed by the company and within the job holders capabilities may be required. The duties will evolve and be modified by changes within the company.

Skills (includes Key Competencies)
  • It Skills, Microsoft Outlook, Microsoft Office and Excel
Personal Qualities
  • Commitment and enthusiasm to Homes for Students and its work.
  • Commitment to quality in all aspects of service delivery.
  • Commitment to equal opportunities.
  • Self-motivated and able to work independently with minimum guidance; confidence in taking the initiative, making decisions and consulting as appropriate.
  • Ability to manage the delivery of detailed work
  • Willing to be flexible and respond to changing circumstances.
  • Key attributes are an ability to demonstrate a flexible and positive 'can do' attitude and to become quickly established to add value to the business.
Experience and Qualifications
Essential
  • Experience in debt collection
  • Minimum of 2-year experience in a finance function
  • Good general standard of education
  • Good level of IT skills, including Microsoft Excel.
  • Good communicator and interpersonal skills
  • Good organisational skills and can work in a methodical manner
  • Time management skills
Desirable
  • Experience of the Navision System
  • 3+ years experience in a finance function
  • Full driving licence and use of own vehicle
  • Proven track record in all areas of accounts
Key Relationships
  • Internal Stakeholders
  • Finance Staff
  • Operational staff
  • Commercial Staff
  • External Stakeholders
  • Customers
What's on offer
  • Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
  • Access to a range of exclusive retail discounts to make your money go further.
  • Take your special day off! Enjoy your birthday with a well-deserved break from work.
  • Stay active and eco-friendly with our cycle-to-work scheme.
  • Make a difference in the community with 2 charity days per annum.

At Homes for Students, we believe in equal opportunities and inclusivity. We are proud members of Inclusive Employers, and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.

If this sounds like the perfect role for you and you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you.

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