Credit Controller

INEOS; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Benefits Platform – discounts

Pension contributions

Free On-site Gym

Employee Assistance Programme

Job summary

INEOS is seeking a Credit Controller to join our Finance team in London. The role focuses on ensuring balances owed by customers are collected and posted accurately, supporting cash management and reducing overdue exposure.

Based at our Knightsbridge office, you will monitor invoices, chase payments, resolve disputes, produce reports, and work with account managers and CFO-level stakeholders to apply credit control policies.

Qualifications

• Minimum HND in Business or Accounting.
• Ideally three years’ credit control experience.
• Strong attention to detail and ability to meet deadlines.
• Experience with SAP or ERP systems and Excel skills are essential.
• Able to interact with stakeholders up to CFO level.

Responsibilities

• Process bank statements and perform accurate cash allocation.
• Monitor overdue invoices and contact customers to ensure on-time payments.
• Resolve payment disputes and investigate invoicing errors.
• Collaborate with account managers to support collections.
• Escalate high-risk accounts and produce cash-flow reports.
• Assist Sales Teams with customer queries and apply credit policies.
• Prepare monthly securitisation reports as scheduled.

Skills

Attention to detail

Deadline driven

Stakeholder engagement

Excel skills

SAP experience

Education

HND in Business/Accounting

Tools

SAP

ERP systems

Job description

Location: Office based 5 days in Knightsbridge, London

Salary: Dependent on skills, qualifications and experience

Contract type: Permanent

INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products with an overall turnover of about 55 $Bn and 25,000 employees. INEOS operate a large set of production units, on 148 sites in 26 countries.

As one of the INEOS Business Units, INEOS Olefins and Polymers Europe (O&P EU) is the largest olefin producer in Europe and one of the largest Polyolefin supplier. With 14 Polyolefin manufacturing units and 3 million tons of capacity, we produce the full range of Polyethylene and Polypropylene, which can enhance many aspects of our life today.

We believe in offering our employees true autonomy and empowerment with a working environment that creates the opportunities for all of us to achieve our potential and to have a fulfilling professional career. We’re looking for committed and talented people to join our teams, to realise our ambitions and shape the future.

ABOUT OUR OPPORTUNITY

We are looking for a Credit Controller to join our Finance team. The role responsibilities include but are not limited to ensuring balances owed by customers are collected and accounted for efficiently, thereby minimizing the risks associated with overdue accounts and ensuring effective cash management.

The job involves ensuring all payments are posted and allocated to the correct customer account in an accurate and timely manner every morning. The team is also responsible for ensuring customers are pre‑chased for due payments and any late payments are investigated and addressed.

Key accountabilities

• Process bank statements and perform accurate cash allocation: match payments to invoices in the finance system, identify unallocated cash and find out where it belongs, reconcile customer accounts and send statements
• Monitor overdue invoices and upcoming due dates daily. Contact customers proactively to ensure on‑time payments. Resolve queries that delay payment and investigate invoice disputes, pricing errors, etc.
• Communicate with account managers to support payment collection and resolve outstanding issues.
• Escalate problem accounts by highlighting high‑risk or consistently late‑paying customers.
• Produce regular reporting related to collections, overdue items, and cash‑flow metrics.
• Assist the Sales Teams with queries relating to their customers
• Ensure credit control policies and procedures are applied in line with business policy
• Produce monthly reports on securitisation following the timetable set by INEOS’ bankers
• Daily monitoring of sales orders and ensure credit blocked orders are released in a timely manner where appropriate through the correct authorisation process

ABOUT YOU

Required:

• Minimum HND in Business, Accounting, or a related discipline
• Ideally three years’ experience in credit control
• Strong attention to detail
• Ability to work to strict deadlines and manage tight timescales with minimal supervision
• Experience using accounting/ERP systems (e.g. SAP) is advantageous; strong Excel skills are essential
• Proven ability to work towards defined goals and performance targets
• Confident communicator, able to engage effectively with stakeholders at all levels up to CFO
• Demonstrates initiative, diplomacy, and persistence
• Collaborative team player

WHAT WE OFFER

• 25 days holiday plus bank holidays (optional salary sacrifice to purchase up to 5 extra days)
• Benefits Platform – access to discounts on high street stores etc. Discounted Private Medical Insurance, Travel Insurance etc.
• Employee referral bonus opportunity
• Scottish Widows Contributory Pension including employer contributions
• Free On‑site Gym
• Employee Assistance Programme
• Enhanced Maternity Leave
• Salary Sacrifice Car and Cycle to Work Scheme