Credit Controller

INEOS; Grangemouth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

34 days holiday incl. bank holidays (s

Benefits Platform – discounts on high‑

Employee referral bonus

Job summary

INEOS is seeking a Credit Controller to join the Finance team at the Grangemouth site. The role focuses on cash collection, posting payments, and accurate allocation to customer accounts each morning.

The successful candidate will monitor overdue invoices, liaise with account managers, and maintain strong credit control policies while providing regular cash-flow reports to support business decisions.

Qualifications

• Minimum HND in Business, Accounting, or a related discipline.
• Ideally three years’ experience in credit control.
• Strong attention to detail.
• Ability to work to strict deadlines and manage tight timescales with minimal supervision.
• Experience using accounting/ERP systems (e.g. SAP) is advantageous; strong Excel skills are essential.
• Proven ability to work towards defined goals and performance targets.
• Confident communicator, able to engage effectively with stakeholders at all levels up to CFO.
• Demonstrates initiative, diplomacy, and persistence.
• Collaborative team player.

Responsibilities

• Process bank statements and perform accurate cash allocation: match payments to invoices in the finance system, identify unallocated cash and find out where it belongs, reconcile customer accounts and send statements.
• Monitor overdue invoices and upcoming due dates daily. Contact customers proactively to ensure on‑time payments. Resolve queries that delay payment and investigate invoice disputes, pricing errors, etc.
• Communicate with account managers to support payment collection and resolve outstanding issues.
• Escalate problem accounts by highlighting high-risk or consistently late-paying customers.
• Produce regular reporting related to collections, overdue items, and cash‑flow metrics.
• Assist the Sales Teams with queries relating to their customers.
• Ensure credit control policies and procedures are applied in line with business policy.
• Produce monthly reports on securitisation following the timetable set by INEOS’ bankers.
• Daily monitoring of sales orders and ensure credit blocked orders are released in a timely manner where appropriate through the correct authorisation process.

Skills

Attention to detail

Excel skills

ERP systems (SAP)

Stakeholder communication

Goal oriented

Initiative and diplomacy

Team player

Education

HND in Business/Accounting or related

Tools

SAP

Job description

Location: Office based 5 days in Grangemouth

Salary: Dependent on skills, qualifications and experience

Contract type: Permanent

INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products with an overall turnover of about 55 $Bn and 25,000 employees. INEOS operate a large set of production units, on 148 sites in 26 countries.

As one of the INEOS Business Units, INEOS Olefins and Polymers Europe (O&P EU) is the largest olefin producer in Europe and one of the largest Polyolefin supplier. With 14 Polyolefin manufacturing units and 3 million tons of capacity, we produce the full range of Polyethylene and Polypropylene, which can enhance many aspects of our life today.

We believe in offering our employees true autonomy and empowerment with a working environment that creates the opportunities for all of us to achieve our potential and to have a fulfilling professional career. We’re looking for committed and talented people to join our teams, to realise our ambitions and shape the future.

ABOUT OUR OPPORTUNITY

We are looking for a Credit Controller to join our Finance team. The role responsibilities include but are not limited to ensuring balances owed by customers are collected and accounted for efficiently, thereby minimizing the risks associated with overdue accounts and ensuring effective cash management.

The job involves ensuring all payments are posted and allocated to the correct customer account in an accurate and timely manner every morning. The team is also responsible for ensuring customers are pre-chased for due payments and any late payments are investigated and addressed.

Key accountabilities

• Process bank statements and perform accurate cash allocation: match payments to invoices in the finance system, identify unallocated cash and find out where it belongs, reconcile customer accounts and send statements
• Monitor overdue invoices and upcoming due dates daily. Contact customers proactively to ensure on‑time payments. Resolve queries that delay payment and investigate invoice disputes, pricing errors, etc.
• Communicate with account managers to support payment collection and resolve outstanding issues.
• Escalate problem accounts by highlighting high-risk or consistently late-paying customers.
• Produce regular reporting related to collections, overdue items, and cash‑flow metrics.
• Assist the Sales Teams with queries relating to their customers
• Ensure credit control policies and procedures are applied in line with business policy
• Produce monthly reports on securitisation following the timetable set by INEOS’ bankers
• Daily monitoring of sales orders and ensure credit blocked orders are released in a timely manner where appropriate through the correct authorisation process

ABOUT YOU

Required:

• Minimum HND in Business, Accounting, or a related discipline
• Ideally three years’ experience in credit control
• Strong attention to detail
• Ability to work to strict deadlines and manage tight timescales with minimal supervision
• Experience using accounting/ERP systems (e.g. SAP) is advantageous; strong Excel skills are essential
• Proven ability to work towards defined goals and performance targets
• Confident communicator, able to engage effectively with stakeholders at all levels up to CFO
• Demonstrates initiative, diplomacy, and persistence
• Collaborative team player

WHAT WE OFFER

• 34 days holiday inclusive of bank holidays (optional salary sacrifice to purchase up to 5 extra days)
• Benefits Platform – access to discounts on high street stores etc. Discounted Private Medical Insurance, Travel Insurance etc.
• Employee referral bonus opportunity
• Scottish Widows Contributory Pension including employer contributions
• Free On-site Gym
• Employee Assistance Programme
• Enhanced Maternity Leave
• Salary Sacrifice Car and Cycle to Work Scheme