Credit Controller

Zachary Daniels Recruitment; Eccles; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency seeks an experienced Credit Controller for a hybrid role in the UK, specifically in Manchester. In this position, you will manage customer relationships, oversee cash flow, and ensure timely collections. The ideal candidate will have a strong background in credit control, excellent Excel skills, and a proactive approach to managing workloads. You will be part of a collaborative team committed to high standards and integrity, with opportunities for development and growth.

Qualifications

• Experience with self-billing and high-volume transactions.
• Confident making a high volume of calls and working to deadlines.

Responsibilities

• Manage outstanding sales balances through customer contact.
• Ensure timely payments and negotiate repayment plans.
• Authorize orders in line with credit limits.

Skills

Proven experience in a Credit Control role

Comfortable managing your own ledger

Strong dispute resolution skills

Advanced Excel skills

Commercial, solutions-focused mindset

Numerate, able to explain financial information

Education

ICM qualification or studying towards preferred

Job description

Credit Controller – Group Finance Function

Lifestyle Brand, Permanent | Hybrid | 3 days in Manchester

Salary £28,000 – £30,000 plus benefits and bonus.

Role

We’re looking for an experienced Credit Controller to join a well‑established Group finance team, supporting the business through effective, accurate and commercially minded credit control. The role plays a key part in managing customer relationships, protecting cash flow and supporting order release, acting as a trusted interface between the business and its customers. You’ll manage your own ledger, work closely with internal stakeholders, and take real ownership of outcomes. It’s a fast‑paced environment for someone organised, resilient and confident, with a strong sense of responsibility and pride in doing things properly.

What you’ll be responsible for

• Managing outstanding sales balances through proactive customer contact and relationship building
• Ensuring timely payments and negotiating repayment plans where required
• Authorising orders in line with credit limits and risk appetite
• Reviewing new customer applications, assessing creditworthiness and setting limits and terms
• Monitoring and reviewing credit limits in line with credit agencies and insurers
• Reconciling customer accounts and accurately allocating payments
• Managing overdue accounts through structured collection processes, escalating where necessary
• Handling dispute management end‑to‑end with a "right first time" approach
• Working to agreed monthly cash collection targets and reconciling daily cash
• Keeping knowledge of best practice and business performance up to date

What we’re looking for

• Proven experience in a Credit Control role
• Comfortable managing your own ledger and prioritising workload
• Experience with self‑billing and high‑volume transactions
• Confident making a high volume of calls and working to deadlines
• Strong dispute resolution skills with a commercial, solutions‑focused mindset
• Numerate, with the ability to understand and explain financial information clearly
• Strong Excel skills (advanced reporting capability an advantage)
• ICM qualification or studying towards preferred, but not essential

How you’ll work

• Takes ownership and sees things through
• Builds strong internal and external relationships
• Communicates clearly and openly
• Is resilient, organised and calm under pressure
• Brings a positive, can‑do attitude to their work
• Enjoys being part of a collaborative, values‑led team

Why join?

• A business with clear values and high standards
• Strong focus on relationships, integrity and doing the right thing
• Supportive finance team with shared goals
• Opportunity to develop and grow within a Group environment
• A role where your work genuinely makes a difference to the business