Credit Controller

Safetykleen; Dinnington; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Base salary £26,436

Bonus up to £9,000

25 days holiday

Pension scheme 5%

Private healthcare

Cycle to work

Employee Assistance

Retail discounts

Job summary

Safetykleen in the United Kingdom is seeking an experienced Credit Controller to own a portfolio of around 600 active customer accounts, driving timely payments while protecting relationships and collaborating with Sales and Ops teams.

You will monitor ledger performance, resolve disputes, allocate payments, and maintain CRM notes, with a focus on risk spotting and proactive action. The role offers a comprehensive benefits package and a structured bonus.

Qualifications

• Proven experience in credit control.
• Confident communicator able to handle payment conversations professionally.
• Strong problem-solving skills to investigate causes, not just chase debt.
• Organised and resilient with ability to prioritise and follow through.
• Attention to detail and proficiency with systems and Excel.

Responsibilities

• Own an account ledger and drive timely payments while maintaining relationships.
• Monitor ledger performance (DSO, aged debt, disputes) and take proactive action.
• Resolve billing queries across internal teams to remove blockers to payment.
• Process and allocate payments (card/cheque) accurately.
• Maintain clear notes and records in CRM and systems.
• Flag risks early and agree next steps with stakeholders and customers.

Skills

Credit control experience

Communication skills

Problem solving

Organisation

Attention to detail & Excel/CRM

Tools

CRM systems

Excel

Job description

We’re looking for an experienced Credit Controller to take ownership of a portfolio of around 600 active customer accounts. This is a relationship-led, credit control role where you’ll drive consistent cash collection while protecting account relationships, working closely with our Sales and operational teams to resolve queries and keep accounts on track.

You’ll be trusted to spot risk early, influence internally, and prevent debt from escalating.

What You’ll Be Doing

• Own an account ledger, driving timely payment and maintaining strong account relationships.
• Monitor ledger performance (DSO, aged debt, dispute volumes) and take proactive action.
• Manage and resolve billing queries/disputes, working across internal teams to remove blockers to payment.
• Process and allocate payments (including card and cheque) accurately.
• Maintain clear, accurate notes and records in CRM/systems.
• Flag risks early and agree practical next steps with internal stakeholders and customers.

Who We’re Looking For

• Proven experience in credit control.
• Confident communicator who can influence and handle payment conversations professionally.
• Strong problem-solving skills - comfortable investigating root causes, not just chasing debt.
• Organised and resilient: you can prioritise, stay on top of activity, and follow through.
• Strong attention to detail and confident with systems/Excel (or similar).

Benefits For Our Credit Controller

• £26,436 per annum base salary and bonus structure up to £9k per year, paid monthly.
• 25 days holiday plus Bank Holidays.
• 5% Contributory Pension scheme.
• Family Life assurance of 3 times life cover salary.
• Private healthcare scheme from day 1.
• Enhanced maternity and paternity pay.
• Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
• Discount and cashback at many retailers.
• Cycle to work scheme.
• Employee Assistance program with 24/7 confidential helpline support for employees.
• Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
• Employee recognition program.
• Employee referral scheme.
• We provide support and access to a range of internal and external courses to help and progress your career with us.

We are Safetykleen

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.