Credit Controller

Recruitment Solutions (NW) Ltd; Stretford; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Annual Bonus

Hybrid work after probation

Travel and Wellness discounts

Job summary

Recruitment Solutions (NW) LTD is seeking an experienced Credit Controller to thrive in a fast-paced environment and deliver outstanding service. You will manage a portfolio, contact clients regularly, and ensure timely payments across terms.

Key duties include reconciling accounts, resolving disputes, issuing documentation, and monitoring aged debt with KPI-driven improvements. Hybrid working after probation is offered.

Qualifications

• At least 1-year recent Credit Control experience in a fast-paced environment.
• Strong account reconciliation, cash allocation and query resolution skills.
• Excellent communication, negotiation and relationship-building abilities.
• A proactive, self-motivated approach with confidence to work independently and manage challenging situations.

Responsibilities

• Manage a portfolio of customer accounts, proactively collecting outstanding payments to reduce aged debt.
• Build strong relationships with customers - resolving account queries and disputes efficiently.
• Reconcile accounts, investigate discrepancies, and manage cash allocation.
• Issue invoices, statements, reminder letters and other account documentation.
• Monitor aged debt reports, lead arrears review meetings and provide regular updates on collection performance.
• Work collaboratively with Finance and other internal teams to resolve queries and support continuous improvement of collection KPIs.

Skills

Credit control

Account reconciliation

Cash allocation

Communication

Negotiation

Relationship-building

Job description

This is an excellent opportunity for an experienced Credit Control professional who thrives in a fast-paced environment, enjoys building strong customer relationships, and is passionate about delivering outstanding service.

You will be responsible for managing your own portfolio of accounts, maintaining regular contact with clients, resolving account queries, and ensuring payments are collected in line with agreed terms.

What you will be doing as the Credit Controller:

• Manage a portfolio of customer accounts, proactively collecting outstanding payments to reduce aged debt
• Build strong relationships with customers - resolving account queries and disputes efficiently
• Reconcile accounts, investigate discrepancies, and manage cash allocation
• Issue invoices, statements, reminder letters and other account documentation
• Monitor aged debt reports, lead arrears review meetings and provide regular updates on collection performance
• Work collaboratively with Finance and other internal teams to resolve queries and support continuous improvement of collection KPIs

About you:

• At least 1-year recent Credit Control experience - ideally within a fast-paced environment.
• Strong account reconciliation, cash allocation and query resolution skills
• Excellent communication, negotiation and relationship-building abilities
• A proactive, self-motivated approach with confidence to work independently and manage challenging situations

What's on Offer for you:

• Annual Salary of circa £27 000 - £29 000 (DOE)
• Annual Bonus
• Hybrid working option after probation
• Travel and Wellness discounts
• Supportive and collaborative working environment

Disclaimer

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements