Credit Controller

Confidential; Castleford; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Confidential in Castleford is seeking an experienced Credit Controller to join our finance team. You will own your customer ledger, chase outstanding payments by phone and email, and help maintain healthy cash flow.

You will build relationships with customers and collaborate with Sales, Commercial and Finance teams to resolve queries, identify risks, and support process improvements. Hybrid working pattern: 3 days on site and 2 from home.

Qualifications

• Proven credit control experience.
• Strong communication with customers and internal teams.
• Excellent attention to detail.
• Ability to investigate and resolve account queries.
• Comfortable supporting broader finance duties.

Responsibilities

• Manage an allocated customer ledger and chase outstanding debt by phone and email.
• Build relationships with customers while securing payment.
• Investigate and resolve invoice and account queries.
• Work closely with Sales, Commercial and Finance teams.
• Assist with bank reconciliations, purchase ledger and petty cash.

Skills

Credit control

Customer communication

Attention to detail

Account reconciliation

Cash flow management

Job description

Our client requires an experienced Credit Controller to join their finance team in Castleford.

You'll take ownership of your own customer ledger, proactively chase outstanding payments, resolve account queries and help maintain healthy cash flow.

Key responsibilities:

• Manage an allocated customer ledger and chase outstanding debt by phone and email
• Build positive relationships with customers while securing payment
• Investigate and resolve invoice and account queries
• Work closely with Sales, Commercial and Finance teams
• Identify payment risks and escalation issues where required
• Support improvements to finance processes and systems
• Assist with bank reconciliations, purchase ledger and petty cash

About you:

• Strong previous credit control experience
• Confident communicating with customers and internal teams
• Organised with excellent attention to detail
• Comfortable investigating and resolving account queries
• Happy to support wider finance duties

The role offers a hybrid working pattern of 3 days on site in Castleford and 2 days working from home.