Credit Controller

Reed; Lancashire; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Pension and wider benefits package

Ongoing training and career developm•

Supportive and collaborative working环境

Long-term progression opportunities

Job summary

Reed is hiring a Credit Controller to join our finance team in Eccles on a permanent basis. You will own customer accounts, chase payments, and help optimise cash flow through effective debt management and accurate ledger maintenance.

Hybrid working is offered (2 days WFH). You should have experience in credit control or accounts receivable, strong negotiation and Excel ERP proficiency, and a proactive, detail‑driven approach to protect business liquidity and relationships.

Qualifications

• Experience within Credit Control, Collections or Accounts Receivable.
• Strong negotiation and relationship-building skills.
• Ability to prioritise workload effectively in a fast-paced environment.
• Excellent attention to detail and organisational skills.
• Confidence using major ERP finance systems and Microsoft Excel.

Responsibilities

• Managing a portfolio of customer accounts across a varied customer base.
• Proactively pursuing outstanding payments through telephone, email and written communication.
• Investigating and resolving invoice, account and payment queries.
• Monitoring account activity and identifying potential credit risks.
• Maintaining accurate records and notes on collection activity.
• Producing reports to support cash flow and aged debt management.
• Collaborating with colleagues across finance, sales and customer services to resolve account issues.
• Supporting wider accounts receivable and ledger activities where required.

Skills

Credit control

Negotiation

Relationship building

Prioritisation

Attention to detail

Excel

Tools

ERP systems

Microsoft Excel

Job description

Credit Controller - £28,000 - £32,000 Eccles Permanent

An established and growing organisation is looking to strengthen its finance team with the appointment of an experienced Credit Controller. This role offers the opportunity to take ownership of customer accounts, build strong working relationships and make a direct impact on business cash flow performance.

Hybrid Working -2 days WFH

The Opportunity

Working as part of a collaborative finance function, you'll be responsible for managing customer accounts, ensuring payments are collected in line with agreed terms and helping to maintain a healthy and efficient sales ledger.

You'll play a key role in balancing excellent customer service with effective debt management, working closely with both internal teams and external stakeholders.

Key Responsibilities

• Managing a portfolio of customer accounts across a varied customer base
• Proactively pursuing outstanding payments through telephone, email and written communication
• Investigating and resolving invoice, account and payment queries
• Monitoring account activity and identifying potential credit risks
• Maintaining accurate records and notes on collection activity
• Producing reports to support cash flow and aged debt management
• Collaborating with colleagues across finance, sales and customer services to resolve account issues
• Supporting wider accounts receivable and ledger activities where required

About You

We're keen to speak with candidates who have:

• Previous experience within Credit Control, Collections or Accounts Receivable
• Strong negotiation and relationship-building skills
• The ability to prioritise workload effectively in a fast-paced environment
• Excellent attention to detail and organisational skills
• Confidence using major ERP finance systems and Microsoft Excel
• A positive, resilient and solution-focused approach

What's in It for You?

• Competitive salary packagea
• Hybrid and flexible working options
• Generous holiday allowance
• Pension and wider benefits package
• Ongoing training and career development
• Supportive and collaborative working environment
• Long-term progression opportunities within a successful business

Looking for a fresh challenge where your experience will be recognised and rewarded?

We're keen to speak with motivated Credit Control professionals who are ready to hit the ground running and become a key part of a successful finance team.