Credit Controller

William Grant & Sons Irish Manufacturing; Castlecary; On-site; GBP 24,000 - 38,000; Full time

Benefits offered by this job

Private Healthcare

Pension plan (defined contribution)

Bonus plan eligibility

Cycle to Work

Life Assurance

Job summary

William Grant & Sons is seeking a Credit Controller to join the established Credit Control team. You will manage a multi-currency debtor ledger, proactively pursue overdue payments, and resolve cash allocation discrepancies while collaborating with Finance and Commercial teams.

The role requires 4 days in the office at Arete, Cumbernauld, offering a competitive salary, bonus eligibility, private healthcare, pension and other benefits.

Qualifications

• Experience in credit control, accounts receivable or cash allocation.
• Strong numerical skills and attention to detail.
• Organised, proactive and a clear communicator who works well in a team.

Responsibilities

• Manage a portfolio of customer accounts with multi-currency debtor ledger.
• Follow up overdue invoices via phone and email with clear payment actions.
• Investigate unallocated cash and obtain remittance information to resolve discrepancies.
• Reconcile customer accounts and resolve routine payment queries and allocations.
• Monitor aged debt and escalate complex issues as needed.
• Maintain accurate account records and follow-up actions.
• Collaborate with Finance and Commercial teams to resolve invoice/payment queries.
• Support customer communications, statements, reminders and cash allocation updates.
• Identify opportunities to improve credit control processes and customer service.

Skills

Credit control

Accounts receivable

Cash allocation

Finance

Job description

We’re looking for a Credit Controller to join our established Credit Control team at William Grant & Sons. This is a great opportunity to build your experience within a supportive Finance environment, playing an important role in maintaining strong customer relationships and supporting healthy cash flow across the business.

Working with colleagues across Finance and Commercial teams, you’ll become a key point of contact for a portfolio of customers and help ensure accounts are managed accurately and effectively. With plenty of variety and collaboration, the role offers a fantastic opportunity to develop your credit control and accounts receivable expertise while being part of an exciting period of transformation.

Please note, this role requires 4 days in the office at Arete, Cumbernauld.

Key responsibilities

• Manage a portfolio of customer accounts, ensuring payments are collected and allocated accurately and promptly across a multi-currency debtor ledger.
• Proactively follow up overdue invoices by telephone and email, agreeing clear payment actions with customers.
• Investigate unallocated cash and work with customers and internal teams to obtain remittance information and resolve discrepancies.
• Reconcile customer accounts and resolve routine payment queries, deductions and allocation differences.
• Monitor aged debt and account balances, escalating more complex issues or areas of concern where appropriate.
• Maintain accurate and up-to-date account records, including collection statuses, notes and follow-up actions.
• Work collaboratively with Finance, Commercial and other internal stakeholders to resolve invoice and account queries that may delay payment.
• Support customer communications, including statements and payment reminders, and provide regular updates on collections, cash allocation and overdue balances.
• Follow agreed credit control processes while identifying opportunities to improve ways of working and enhance customer service.

About you

You’ll have some experience within Credit Control, Accounts Receivable, cash allocation or a similar finance environment, with strong numerical skills and attention to detail. Organised, proactive and confident communicating with others, you’ll enjoy resolving queries, managing priorities and working collaboratively as part of a team.

Reward and benefits

• We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
• Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
• Private Healthcare and Doctor@Hand (remote GP service).
• Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
• Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
• Our Life Assurance cover is a multiple of eight times your annual basic salary.
• Product allocation so that you can enjoy our fantastic portfolio of brands.
• Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
• Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
• Learning resources to help you be your best self.