Credit Controller

Arnold Clark Group; Glasgow; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark Group is seeking a meticulous Credit Controller to join our Leasing department at our Head Office in Glasgow. You will log and allocate payments, reconcile accounts and chase overdue balances while maintaining excellent customer communication. A strong attention to detail and accuracy are essential.

The role is full time, based at our Glasgow head office with a 33-day leave allowance, private healthcare and a workplace pension on offer.

Qualifications

• Experience in credit control and accounts receivable.
• Strong numeracy and reconciliation skills.
• Ability to handle customer queries with professionalism.

Responsibilities

• Log bank payments and allocate customer receipts.
• Reconcile customer accounts and maintain accurate ledgers.
• Chase overdue payments by letters and calls.
• Handle customer queries and payment via telephone card payments.
• Maintain meticulous records for the Leasing department.

Skills

Telephone manner

Communication

Team player

Attention to detail

Multi-tasking

Tools

Microsoft Office

Job description

We’re recruiting for an organised, meticulous Credit Controller to join our Leasing department within our Head Office in Glasgow.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• ... and much more

Hours

Full time: Monday - Friday 8.30am - 5pm

About the role

As our new Credit Controller, you’ll be responsible for keeping meticulous records and a watchful eye on customer accounts. Among your duties will be the allocation of cash, reconciliation of customer accounts and handling queries in a professional manner. You’ll also have to ensure customer accounts are up to date and track overdue accounts.

You’ll need a high degree of accuracy with figures, and superb attention to detail. As the role also necessitates speaking directly with customers on the phone, you’ll need to handle potentially difficult situations in a sensitive and professional manner.

Day-to-day duties

• Logging bank payments from customers on our systems
• Allocating customer payments with a high level of accuracy
• Dealing with customer queries
• Taking card payments via telephone
• Reconciling accounts
• Chasing overdue payments by letter and telephone

Essential skills

• An excellent telephone manner.
• Strong communication and influencing skills.
• The ability to work well as part of a team.
• Knowledge of using Microsoft Office.
• Great multi-tasking abilities.

Nice to have (but not essential)

• Previous experience working with members of the public.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.