Credit Controller

Henderson Brown Recruitment; Cambridgeshire and Peterborough; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays included

Health cash plan

Pension with employer contribution up 

Job summary

Henderson Brown Recruitment seeks a confident Credit Controller to own a portfolio of customers, manage overdue balances, resolve invoice queries, and assess credit risk within a UK business. You'll work closely with the finance team to ensure accurate cash collection and strengthen customer relationships.

Predominantly office-based in Cambridgeshire with some flexibility; salary guides 32,000–34,000 DOE plus benefits including a health cash plan and pension.

Qualifications

• Experience in credit control or accounts receivable.
• Comfortable managing your own customer relationships.
• Strong telephone communication and probing questioning.
• ERP experience, good Excel skills, and attention to detail.

Responsibilities

• Manage a portfolio of customer accounts and follow up overdue balances.
• Speak confidently with customers to resolve invoice and payment queries.
• Identify potential credit risks and know when to escalate.
• Support new customer account set–up, credit limits and customer master data.
• Allocate incoming payments accurately and support cash collection forecasting.
• Work closely with colleagues across finance and the wider business.

Skills

Credit control

Accounts receivable

Sales ledger

Customer relationships

Phone communication

Problem solving

Attention to detail

Tools

Excel

ERP system

Job description

If you're a confident Credit Controller who enjoys getting to the bottom of problems rather than simply sending overdue reminders, this is an opportunity to take real ownership of a customer portfolio within an established UK business.

Credit Controller

Cambridgeshire Predominantly office–based, with some flexibility depending on circumstances 32,000– 34,000 DOE + benefits

The Opportunity

We're recruiting a Credit Controller to join the finance team of an established UK business.

You’ll take ownership of a portfolio of customers, ensuring outstanding balances are actively managed while working through invoice queries, payment issues and potential credit risks.

This is not purely about chasing debt. You’ll need to understand why something has not been paid, ask the right questions and work collaboratively with customers and internal stakeholders to find sensible solutions.

Alongside credit control, you’ll support customer account set–up, payment allocation, credit limit reviews and maintaining accurate customer information.

Key Responsibilities

• Manage a portfolio of customer accounts and follow up overdue balances.
• Speak confidently with customers to resolve invoice and payment queries.
• Identify potential credit risks and know when an issue should be escalated.
• Support new customer account set–up, credit limits and customer master data.
• Allocate incoming payments accurately and support cash collection forecasting.
• Work closely with colleagues across finance and the wider business.

What We’re Looking For

You’ll ideally have previous credit control, accounts receivable or sales ledger experience and be comfortable managing your own customer relationships.

Just as importantly, you’ll be confident on the phone, comfortable dealing with people at different levels and able to ask probing questions when something does not look right.

You’ll need a sensible commercial approach. Some situations require firmness; others need investigation and judgement before deciding the right course of action.

ERP experience, good Excel skills and strong attention to detail would also be beneficial.

Why Join?

This is a chance to join an established business where you’ll have genuine ownership of your customer portfolio while working as part of a supportive finance team.

You’ll have plenty of interaction with both customers and internal stakeholders, making it a good fit for someone who enjoys the relationship and problem–solving side of credit control rather than simply following a collections process.

The package includes 25 days’ holiday plus bank holidays, a health cash plan, and a pension with employer contributions matched up to 5%.

If you’re interested in learning more, we’d be happy to have a confidential conversation.