Credit Control Leader: Cash Flow & Risk Champion

Allianz UK; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid working

Annual performance bonus

Pension scheme

Professional development days

Employee discounts

Job summary

Allianz UK is seeking a Senior Credit Control Leader to drive credit management strategy and maximise cash flow. You will lead a high-performing team, monitor KPIs, and collaborate with brokers and stakeholders to improve risk and financial performance.

The role is hybrid in London with some travel, focusing on governance, process improvements and strategic credit initiatives within a large financial services environment.

Qualifications

• Lead the implementation and delivery of credit management policies to maximise cash flow and minimise bad debt.
• Manage offshore team relationships and service performance, monitoring KPIs and ensuring delivery against agreed standards.
• Analyse financial health and credit risk, making recommendations to improve risk management and account performance.
• Build strong relationships with brokers and stakeholders, undertaking visits when required to resolve account issues.
• Lead, motivate and develop a team, supporting performance management, recruitment, training and career development.
• Contribute to business planning, budgeting and forecasting, including bad debt provisions and team costs.
• Oversee debt recovery activities and manage relationships with debt recovery agents, solicitors and insolvency practitioners.
• Act as the highest point of referral for technical credit management matters.
• Authorise write-offs within delegated authority and monitor litigation‑related bad debt cases.
• Produce management information and ensure service standards are maintained through monitoring and audit activities.
• Drive continuous improvement initiatives, contributing to governance forums and supporting effective stakeholder engagement.

Responsibilities

• Lead the credit control function to maximise cash flow and minimise bad debt.
• Coach and develop a high-performing offshore team and monitor KPI delivery.
• Oversee proactive credit management across broker and non-standard accounts.
• Analyse financial health and risk to guide decisions and improvements.
• Manage relationships with brokers, lenders and external partners as needed.

Skills

Credit management

Team leadership

Risk analysis

Stakeholder management

Debt recovery

Communication

Data-driven decisions

Organisational skills

Regulatory governance

Insurance/financial services

Job description

Allianz UK is seeking a Senior Credit Control Leader to drive credit management strategy and maximise cash flow. You will lead a high-performing team, monitor KPIs, and collaborate with brokers and stakeholders to improve risk and financial performance.

The role is hybrid in London with some travel, focusing on governance, process improvements and strategic credit initiatives within a large financial services environment.