Credit Control

Confidential; West Yorkshire; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Permanent role

Office-based role

Flexible working around core hours

Career progression opportunities

Job summary

Confidential in Leeds is seeking an experienced Credit Controller to support tenant debt management across a UK portfolio within a property consultancy and asset management group. You will chase overdue payments, liaise with tenants and internal teams, and produce regular debt-recovery reports, with a focus on timely cash collection and professional relationship management.

This permanent, office-based role offers £30,000-£33,000 depending on experience and opportunities for career progression.

Qualifications

• Previous experience in a Credit Control position.
• Strong communication and negotiation skills, both written and verbal.
• Ability to build and maintain professional relationships with tenants, colleagues, and clients.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple priorities and work to deadlines.

Responsibilities

• Managing and monitoring outstanding tenant debt across a commercial property portfolio.
• Chasing overdue payments through telephone, email, and written correspondence.
• Liaising with tenants regarding rent, service charges, insurance charges, utility recharges, and other outstanding balances.
• Working closely with Property Managers and Surveyors to review and address arrears.
• Attending regular arrears meetings and providing updates on debt recovery progress.
• Producing weekly and monthly reports for internal stakeholders and clients.
• Maintaining accurate records of communications, payment arrangements, and debt recovery actions.
• Supporting the implementation of appropriate debt recovery procedures where necessary

Skills

Credit Control

Debt Collection

Tenant Arrears

Relationship Building

Reporting

Communication

Organization

Job description

Your new company
Hays are working with a well-established property consultancy and asset management business who are looking for an experienced Credit Controller to join their finance team. Reporting to senior management, you will play a key role in supporting the management of tenant debt across a diverse commercial property portfolio throughout the UK. The successful candidate will work closely with Property Managers and Surveyors, ensuring the timely collection of outstanding payments while maintaining positive relationships with tenants and clients.

Credit Control
Permanent
Full Time Hours - Monday to Friday
Office Based in Leeds City Centre offices
£30,000 - £33,000 (depending on experience)

Your new role

As a Credit Controller, you will be responsible for assisting with the day-to-day management of tenant arrears and supporting the wider property management team.Key responsibilities include:

• Managing and monitoring outstanding tenant debt across a commercial property portfolio.
• Chasing overdue payments through telephone, email, and written correspondence.
• Liaising with tenants regarding rent, service charges, insurance charges, utility recharges, and other outstanding balances.
• Working closely with Property Managers and Surveyors to review and address arrears.
• Attending regular arrears meetings and providing updates on debt recovery progress.
• Producing weekly and monthly reports for internal stakeholders and clients.
• Maintaining accurate records of communications, payment arrangements, and debt recovery actions.
• Supporting the implementation of appropriate debt recovery procedures where necessary

What you'll need to succeed

We are looking for an organised and driven individual who can work effectively both independently and as part of a collaborative team.

• Previous experience in a Credit Control position.
• Strong communication and negotiation skills, both written and verbal.
• Ability to build and maintain professional relationships with tenants, colleagues, and clients.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple priorities and work to deadlines.
• Confidence in handling sensitive financial conversations and resolving payment issues.
• Good reporting and administrative skills.
• Knowledge of commercial property debt recovery processes and legislation would be advantageous.

What you’ll get in return

• The opportunity to work within a respected and growing property management environment.
• Exposure to a varied commercial property portfolio across multiple sectors.
• Close collaboration with experienced Property Managers and Surveyors.
• A supportive and professional team culture.
• Flexible working arrangements around core office hours.
• Career development opportunities within a successful and expanding business.