Credit Control

Shaw Industries; Sanquhar; Remote; GBP 26,000 - 38,000; Full time

Job summary

Shaw Industries Ltd is seeking a Credit Control professional who will manage customer payments and credit terms within our FSSC. You will issue statements, monitor overdue balances, and release orders based on credit risk.

Based in the United Kingdom and home-based, you will report to the FSSC manager and collaborate with sales, customers, and finance to ensure accurate reconciliations and timely cash collection.

Qualifications

• Experience in credit control processes.
• Ability to communicate with customers and internal teams.
• Knowledge of credit terms and risk assessment.

Responsibilities

• Credit Control duties and reporting.
• Issuing customer statements as part of reporting.
• Releasing orders based on credit limits and overdue balances.
• Calling customers and chasing payment.
• Undertaking all the dunning duties.
• Reconciling and investigating customer statements; liaising with bank accounting on allocations.
• Processing approved cases and issuing credit notes in Netsuite.
• Managing open orders to ensure credit limits or avoid overdue invoices.
• Reviewing credit limits and payment terms based on experience and data.

Skills

Credit control

Customer payment follow-up

Dunning

Tools

Netsuite

Job description

Position Overview:

Job Title

Credit Control

Position Overview

Profile Credit Controller

Credit Control

Position Overview:

The credit control role is pivotal for the success of the business. The credit controller is the link between the customers accounting department and their procurement of our flooring products. We undertake to provide an outstanding service and yet at the same time ensure that we collect the money due and minimise credit risk.

Reporting To:

The employee will be home based and will be part of the financial shared services centre( FSSC) team reporting to the FSSC manager.

Primary Responsibilities:

• Credit Control Duties
• Job Description
• Credit control reporting including the issuing of customer statements
• ii. Releasing customer orders based on credit limits and overdue balances
• iii. Calling customers and chasing payment
• iv. Undertaking all the dunning duties
• vi. Reconciling and investigation of customer statements. Liaising with bank accounting department if incorrect customer allocations have been made.
• vii. Processing of approved cases and issue of credit notes in Netsuite.
• viii. Proactively managing customers open orders to ascertain if the customer has a sufficient credit limit or ensuring no overdue invoices will prevent the release of orders.
• ix. Reviewing customer credit limits and payment terms based on payment experience, D&B reporting or customer financial performance.
• Dealing with and processing letters of credit, supporting the specialist letter of credit team based in the USA

Contacts Interactions:

• Customer service employees
• Sales employees and sales managers
• Customers
• EMEA and USA senior management.

Work Shift

7.5 hour day shift

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.