Credit Controller B2B

CMS Distribution; Nottingham; On-site; GBP 22,000 - 32,000; Full time

Job summary

CMS Distribution in the United Kingdom is seeking a skilled Credit Controller to join the Credit Management Services team. The role focuses on reducing overdue balances, reviewing credit reports, and enforcing credit limits to protect cash flow.

You will post and allocate payments, handle queries to SLA, and collaborate with internal departments. Strong Excel and Outlook skills are required; SAP experience is preferred to support accurate data analysis and timely collections.

Qualifications

• Intermediate Excel skills required.
• Strong numerical ability and data analysis.
• Excellent verbal and written communication skills.

Responsibilities

• Reduce overdue debtor balances to monthly targets.
• Credit risk analysis from credit reports.
• Handle credit control queries within SLA.
• Manage credit limits per policy and insurance guidelines.
• Coordinate with internal departments to resolve issues.
• Proactively communicate with customers.
• Maintain relationships with customers and account managers.
• Process and allocate payments.
• Support wider business with ad hoc tasks.

Skills

Excel

SAP

Analytical thinking

Time management

Tools

Outlook

SAP

Job description

The aims of the Credit Management Services department are t he provision of professional Risk Management to maximise sales whilst protecting the business from unnecessary commercial risks and t he timely collection of balances owing to the company to maximise profits and fund future sales.

Role Responsibilities

• Reduce overdue debtor balances on an ongoing basis in line with monthly targets
• Credit Risk analysis to include review and interpretation of credit reports
• Management of credit control general queries to agreed SLA’s
• Management of credit limits in line with credit policy & credit insurance policy guidelines
• Drive query resolution through close liaison with all other internal departments
• Proactive, effective communication with all customers
• Build excellent relationships with customers and account managers
• Facilitating credit card payments from customer with no agreed credit limits
• Posting and allocating payments
• Ad hoc duties as required to support the wider business

Additional Responsibilities

• Intermediate Excel skills & good working knowledge of Outlook
• SAP competency preferred but not essential
• Problem solving skills, thinking outside the box is a prerequisite
• Excellent organisational skills
• Ability to multi-task and manage time effectively
• Accuracy and attention to detail are essential
• Excellent verbal and written skills
• Numerate with an ability to analyse data
• Ability to work as part of a hard working team to meet deadlines and targets

Skills & Personal Attributes

• Passion and drive to exceed expectations on a daily basis
• Personal Growth Mindset
• Ability to influence and negotiate
• Confidence and persistence

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CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

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