Credit Controller

Confidential; Northampton; On-site; GBP 19,000 - 32,000; Full time

Job summary

Michael Page in Northampton is seeking a Credit Controller to manage and recover overdue debts, review aged ledgers and contact clients to secure prompt payments in line with internal policies.

The role requires strong numerical and analytical skills, proficiency in Excel and accounting software, and the ability to work under pressure while meeting deadlines. You will liaise with regional managers and finance teams to support debt recovery and maintain accurate records.

Qualifications

• Experience in credit control or similar role within accounting and finance.
• Strong numerical and analytical abilities.
• Excellent attention to detail and organisational skills.
• Confident communication with clients and internal teams.
• Proficiency in accounting software and Excel.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage and recover outstanding debt relating to fees across multiple locations.
• Review and prioritise aged debt ledgers, focusing on high-value and long-outstanding accounts.
• Contact responsible parties by telephone, email and letter to secure payment of overdue balances.
• Investigate and resolve account queries and billing discrepancies that may delay payment.
• Negotiate payment arrangements and repayment plans in line with company policies.
• Monitor agreed payment schedules and follow up on broken arrangements.
• Liaise with Regional Managers and Finance teams to obtain information for debt recovery.
• Maintain accurate records of all communications, payment commitments and collection activity.
• Escalate high-risk or non-responsive accounts through internal and legal recovery processes.
• Reconcile customer accounts and allocate payments accurately.

Skills

Numerical skills

Analytical skills

Attention to detail

Communication skills

Accounting software

Proactive problem solving

Deadline driven

Tools

Excel

Job description

As a Credit Controller in the business services industry, based in Northampton, you'll play a key role in managing and maintaining the company's credit and collections processes. Your day-to-day will involve ensuring timely payments, resolving account queries, and supporting the smooth running of the accounting and finance department.

Client Details

A company in the business services industry located in Northampton.

Description

Manage and recover outstanding debt relating to fees across multiple locations.

Review and prioritise aged debt ledgers, focusing on high-value and long-outstanding accounts.

Contact responsible parties by telephone, email and letter to secure payment of overdue balances.

Investigate and resolve account queries, disputed charges and billing discrepancies that may delay payment.

Negotiate payment arrangements and repayment plans in line with company policies.

Monitor agreed payment schedules and follow up on broken arrangements.

Liaise closely with Regional Managers and Finance teams to obtain information required to support debt recovery activities.

Maintain accurate records of all communications, payment commitments and collection activity.

Escalate high-risk or non-responsive accounts through the appropriate internal and legal recovery processes.

Reconcile customer accounts and allocate payments accurately.

Profile

• Previous experience in credit control or a similar role within accounting and finance.
• Strong numerical and analytical skills.
• Excellent attention to detail and organisational abilities.
• Confident communication skills to liaise with clients and internal teams.
• Proficiency in relevant accounting software and Microsoft Office, particularly Excel.
• The ability to work efficiently under pressure and meet deadlines.
• A proactive approach to problem-solving and resolving account issues.

Job Offer

• Competitive salary of up to £32,000, dependent on the level of experience.
• Permanent position based in Northampton.
• Opportunity to work in the business services industry.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.