Credit & Collections Manager

Alliance Automotive Group; Oakenshaw; On-site; GBP 42,000 - 52,000; Full time

Job summary

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a central team of credit controllers and manage overdue accounts across customers in the UK. You will contact debtors, negotiate repayment plans, process payments and prepare statements using the MAM system.

You will be expected to work to strict deadlines, communicate clearly, explain financial matters, and maintain files with accuracy while banking reconciliations and letters are produced.

Qualifications

• Strong written and spoken communication is essential.
• Ability to negotiate payment plans and explain financial matters clearly.
• Organized, methodical approach with attention to deadlines and accuracy.

Responsibilities

• Contact customers when payment is overdue.
• Negotiate repayment plans where financial difficulties exist.
• Set up and maintain customer files (HO).
• Process payments and start legal proceedings if required (HO).
• Liaise with internal departments and notify changes in ownership (HO).
• Prepare and send collection letters (HO).
• Bank reconciliations and producing customer statements.

Skills

Good communication skills

Assertive yet tactful

Calm under pressure

Organized and methodical

Deadline-driven

Negotiation skills

Financial explanation ability

Mathematical skills

Administrative and computer skills

Tools

MAM (Accounting System)

Job description

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a central team of credit controllers and manage overdue accounts across customers in the UK. You will contact debtors, negotiate repayment plans, process payments and prepare statements using the MAM system.

You will be expected to work to strict deadlines, communicate clearly, explain financial matters, and maintain files with accuracy while banking reconciliations and letters are produced.