Credit Controller

Alliance Automotive Group UK & Ireland; Bradford; On-site; GBP 42,000 - 54,000; Full time

Job summary

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a team of credit controllers across our network. The role focuses on overdue payments, negotiation of plans, and maintaining customer files.

You will work with the HO team and interface with internal departments to ensure timely cash collection. The ideal candidate will be clearly communicative, calm under pressure, and organised, with strong negotiation and numerical skills.

Qualifications

• Strong spoken and written communication.
• Assertive but tactful approach.
• Composure under pressure and in busy periods.
• Organized and methodical with attention to detail.
• Ability to meet strict deadlines and manage priorities.
• Good numerical and financial understanding.

Responsibilities

• Contact customers when payment is overdue.
• Negotiate repayment plans with customers.
• Maintain customer files (HO).
• Process payments and reconcile accounts.
• Initiate legal proceedings if debts remain unpaid.
• Liaise with internal teams.
• Produce and send collection letters.
• Notify new ownership changes to customers.
• Bank reconciliations.
• Produce customer statements.

Skills

Communication skills

Negotiation skills

Calm under pressure

Organized

Deadline driven

Mathematical skills

Administrative skills

Job description

Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to over 36,000 independent garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by strategic acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.

Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.

The Position

The Credit Control manager oversees a team of both geographically dispersed and centrally based credit controllers. The continued growth of the group is as such that there is now a need to increase the central team of 14 staff.

The accounting system is an industry specific package called MAM. This is a windows system and is intuitive for users familiar with any other windows based accounting package. Training will be provided as required.

Areas Of Responsibility Will Include

• Contacting business customers when payment is overdue
• Negotiating repayment plans if people are in financial difficulties
• Setting up and maintaining customer files (HO)
• Processing payments
• Starting legal proceedings if debts are not paid within an agreed time (HO)
• Liaising with internal businesses
• Produce & send collection letters (HO)
• Assist in the notification of new business acquisition customers of changes in ownership (HO)
• Bank reconciliations
• Producing customer statements

The Ideal Candidate Is Likely To Have

• good spoken and written communication skills
• an assertive but tactful manner
• calmness under pressure
• an organized and methodical approach
• the ability to work to strict deadlines
• good negotiation skills
• the ability to explain financial matters firmly and clearly
• good mathematical skills
• administrative and computer skill

Alliance Automotive Group is an equal opportunities employer.