Creative Agency Operations Manager - Part-Time

Morton Kyle Limited; Ellington; On-site; GBP 32,000 - 39,000; Part time

Benefits offered by this job

Company events

Company pension

Job summary

Flourishh, a creative agency based in PE28 0AF, seeks an Office Manager to support the founders, keep the office running smoothly, and manage client workflows. This part-time, permanent role offers 16 hours across 4 or 5 days with flexible start/end times.

You’ll coordinate delivery schedules, bookings, and proposals, while handling basic bookkeeping and CRM updates. The successful candidate will be tech-savvy, organised, and able to communicate clearly with clients and the Executive team.

Qualifications

• Minimum of 2 years in business administration/office management or account management
• First-rate verbal/written communication skills with attention to detail
• Technically minded and able to improve processes through automation
• Experience with Xero/FreeAgent, Active Campaign, Kajabi (or similar) and Microsoft tools
• Operationally excellent: well organised, structured, commercially driven
• Reliable team player who supports executives and liaises with contractors/suppliers

Responsibilities

• Review delivery schedules and ensure key dates are met
• Run catch-up calls with clients and amend briefs as needed
• Support Directors in meetings, scope proposals, and chase proposals
• Load information into CRM and accounts systems
• Book work, manage diaries, and coordinate events with bookers/venue organisers
• Maintain CRM and marketing databases; load campaigns as agreed
• Manage communications with Directors and external partners

Skills

Administration

Communication

Problem solving

Tech savvy

Client relationships

Organised

Education

A-Level or equivalent

Tools

Xero

FreeAgent

ActiveCampaign

Kajabi

Microsoft Office

Job description

Flourishh, a creative agency based in PE28 0AF, seeks an Office Manager to support the founders, keep the office running smoothly, and manage client workflows. This part-time, permanent role offers 16 hours across 4 or 5 days with flexible start/end times.

You’ll coordinate delivery schedules, bookings, and proposals, while handling basic bookkeeping and CRM updates. The successful candidate will be tech-savvy, organised, and able to communicate clearly with clients and the Executive team.