CPS Service Coordinator – Hybrid UK, Engineering Support

Mardix Ltd.; Kendal; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Group Life Insurance

Sick pay

Cycle to Work

Enhanced maternity/paternity leave

Volunteer days

Referral bonus

Employee Assistance Programme

Mental Health First Aiders

Discount programs

Travel opportunities

Job summary

Axiom is seeking a CPS Service Coordinator in Kendal, England to support CPS service operations by coordinating service activities and ensuring effective communication between internal teams, engineers, subcontractors and clients.

This role demands a proactive, highly organised individual who can manage multiple tasks in a fast-paced environment while maintaining high standards of accuracy and customer service.

Qualifications

• Previous experience in a service coordination, administrative, or operational support role.
• Highly organised with the ability to prioritise and manage competing demands.
• Excellent written and verbal communication skills.
• Eligibility to work in the UK.
• Experience in engineering, manufacturing, or service environment is desirable.

Responsibilities

• Process customer and subcontractor orders.
• Manage CPS works calendar and booking service visits.
• Report writing and site work analysis.
• Order parts and consumables as necessary.
• Arrange site access for engineers and undertaking briefings.
• Manage fault calls and warranty issues.
• Update CPS systems accordingly.

Skills

Strong team player

Proactive mindset

Highly organised

Excellent communication

Microsoft Office

Excel

Word

Stakeholder engagement

Tools

Microsoft Office

Excel

Word

Job description

Axiom is seeking a CPS Service Coordinator in Kendal, England to support CPS service operations by coordinating service activities and ensuring effective communication between internal teams, engineers, subcontractors and clients.

This role demands a proactive, highly organised individual who can manage multiple tasks in a fast-paced environment while maintaining high standards of accuracy and customer service.