CPS Coordinator

Flex; Kendal; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Merit-based pay review

Enhanced annual leave

Group Life Insurance

Job summary

Axiom in Kendal, England is seeking a CPS Service Coordinator to support CPS service operations by coordinating service activities and ensuring effective communication between internal teams, engineers, subcontractors and clients.

You will manage orders, schedules, reporting and parts, while maintaining high standards of accuracy and customer service in a fast-paced engineering environment.

Qualifications

• Previous experience in a service coordination, administrative, or operational support role.

Responsibilities

• Processing customer and subcontractor orders.
• Managing CPS works calendar and booking service visits.
• Report writing and site work analysis.
• Ordering parts and consumables as necessary.
• Arranging site access for engineers and undertaking briefings.
• Managing fault calls and warranty issues.
• Updating CPS systems accordingly.

Skills

Service coordination

Administrative

Operational support

MS Office

Tools

Microsoft Office

Excel

Word

Job description

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand.

Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We’re helping close the gap between what the future demands and what the world can deliver.

At Axiom, you’ll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new CPS Service Coordinator located in Kendal, England.

The CPS Service Coordinator is responsible for supporting the efficient delivery of CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.

Working as part of a collaborative team, this role requires a proactive and organised individual who can manage multiple tasks within a fast-paced environment while maintaining high standards of accuracy and customer service.

What a typical day looks like:

• Processing customer and subcontractor orders
• Managing the CPS works calendar & booking service visits
• Report writing and site work analysis
• Ordering parts and consumables as necessary
• Arranging site access for engineers & undertaking briefings
• Managing fault calls and warranty issues
• Updating CPS systems accordingly

The experience we’re looking to add to our team:

• Previous experience in a service coordination, administrative, or operational support role
• Strong team player with a positive and proactive approach
• Highly organised with the ability to prioritise and manage competing demands
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Confident engaging with stakeholders at all levels, both internally and externally
• Customer-focused with a professional and solution-oriented mindset
• Ability to perform effectively under pressure in a deadline-driven environment
• Good working knowledge of Microsoft Office, particularly Excel and Word
• Proven ability to communicate effectively with customers and stakeholders
• Eligibility to work in the UK.
• Experience working within an engineering, manufacturing, or service environment is desirable
• Experience of working with service management or scheduling systems is desireable

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;

• A competitive salary and benefits package which includes:

  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/HybridWork based on your Job Function

• Travel opportunities (role dependent)

• Support in your well-being by access to

  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders

• Access to various discount programs (including food, activities, gym memberships etc.)

Job Category

Production Engineering

Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).