CPS Service Coordinator - Hybrid & Scheduling Expert

Mardix Ltd.; England; Híbrido; GBP 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merit-based annual pay review

Enhanced annual leave

Cycle to Work scheme

Employee Assistance Programme

Descripción de la vacante

Axiom CPS Service Coordinator role to support efficient CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.

Working within a collaborative team, you will need to be proactive, highly organised and able to handle multiple tasks in a fast-paced environment while maintaining accuracy and customer service standards. Hybrid/flexible work is offered.

Formación

• Previous experience in a service coordination, administrative, or operational support role.
• Strong team player with a positive and proactive approach.
• Highly organised with the ability to prioritise and manage competing demands.
• Excellent written and verbal communication skills.
• Confident engaging with stakeholders at all levels, both internally and externally.
• Experience in engineering, manufacturing or service environments is desirable.

Responsabilidades

• Processing customer and subcontractor orders.
• Managing the CPS works calendar and booking service visits.
• Report writing and site work analysis.
• Ordering parts and consumables as necessary.
• Arranging site access for engineers and undertaking briefings.
• Managing fault calls and warranty issues; updating CPS systems accordingly.

Conocimientos

Service coordination

Administrative support

Organised

Attention to detail

Communication

Stakeholder engagement

Customer-focused

Work under pressure

Herramientas

Excel

Word

MS Office

Descripción del empleo

Axiom CPS Service Coordinator role to support efficient CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.

Working within a collaborative team, you will need to be proactive, highly organised and able to handle multiple tasks in a fast-paced environment while maintaining accuracy and customer service standards. Hybrid/flexible work is offered.