Court Admin Officer — Public Service & Justice

Ministry of Justice; Mold; On-site; GBP 26,000 - 34,000; Full time

Job summary

Ministry of Justice in Mold is seeking Crown Court Admin Officers to provide essential administrative support to court users, judiciary, and management. The role involves managing criminal digital files and handling enquiries by post, email, phone, and in person.

Successful applicants will be office-based, working full-time (37 hours/week) with a strong emphasis on accuracy, multitasking, and excellent customer service in a dynamic court environment.

Qualifications

• Friendly and approachable with excellent customer service.
• Ability to multitask in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent organisational skills.

Responsibilities

• Provide administrative support to court users and staff.
• Manage criminal digital files in preparation for hearings.
• Handle enquiries via post, email, telephone and face-to-face.
• Deal with a full range of serious criminal work and juror management.
• Carry out general administrative duties to progress cases through the court/tribunal system.

Skills

Customer service

Multitasking

Written communication

Verbal communication

IT literacy

Tools

Microsoft Office

IT systems

Job description

Ministry of Justice in Mold is seeking Crown Court Admin Officers to provide essential administrative support to court users, judiciary, and management. The role involves managing criminal digital files and handling enquiries by post, email, phone, and in person.

Successful applicants will be office-based, working full-time (37 hours/week) with a strong emphasis on accuracy, multitasking, and excellent customer service in a dynamic court environment.