Courier Customer Success & Operations Clerk

Freightserve recruitment; London Borough of Hounslow; Presencial; GBP 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Descripción de la vacante

Freightserve recruitment in the Feltham area is seeking a Courier Customer Service / Operations Clerk to join a major freight company. The role focuses on delivering high-quality customer service and accurate operational support in a busy logistics environment.

You will manage queries, input data into account management software, and assist with billing and accounting tasks. Monday–Friday on-site, with 25 days holiday and opportunities to grow within the organisation.

Formación

• Experience in customer service and billing is preferred.
• Strong numeracy and attention to detail.
• Ability to input data into account management software accurately.
• Proficient Excel skills (pivot tables and formulas) advantageous.

Responsabilidades

• Provide excellent customer service to couriers and clients.
• Input data into account management software accurately and timely.
• Support operations with effective communication and organization.
• Assist with accounting and billing processes as needed.
• Maintain confidentiality and security of client information.

Conocimientos

Customer service

Communication

Numeracy

Excel (pivot tables)

IT skills

Freight knowledge

Accounting experience

Problem solving

Herramientas

Accountancy software

Excel

Descripción del empleo

Freightserve recruitment in the Feltham area is seeking a Courier Customer Service / Operations Clerk to join a major freight company. The role focuses on delivering high-quality customer service and accurate operational support in a busy logistics environment.

You will manage queries, input data into account management software, and assist with billing and accounting tasks. Monday–Friday on-site, with 25 days holiday and opportunities to grow within the organisation.