Freight Forwarding Clerk

Freight Force Recruitment; Leeds; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Training and development packages

Job summary

A leading recruitment agency in the UK is seeking a Freight Forwarding Clerk to join a logistics team. Responsibilities include preparing shipping documents, coordinating with carriers, managing data, and ensuring timely updates to customers. The ideal candidate should be detail-oriented, proactive, and possess strong organizational skills. This role offers opportunities for training and development within the office environment. Apply today with an updated CV for consideration.

Qualifications

• Detail-oriented and proactive attitude.
• Ability to handle tight deadlines and provide status updates.
• Experience in freight operations and document handling.

Responsibilities

• Prepare and process shipping documents.
• Coordinate bookings and track shipments.
• Manage data in internal systems and maintain shipment records.
• Follow up on shipment status and resolve discrepancies.
• Assist with invoicing and billing.

Skills

Strong organisational abilities

Multitasking

Problem-solving mindset

Customer service orientation

Ability to work independently

Ability to work in a team

Job description

Freight Force Recruitment Ltd are currently working in partnership with a leading Logistics company based in Leeds who are seeking a detail-oriented and proactive Freight Forwarding Clerk to assist within a logistics team. The ideal candidate will support Key Account Management, breakdown of Pos, documentation, scheduling deliveries, and customer communication to ensure accurate, on-time, and cost-efficient freight movements.

Key Responsibilities

• Prepare, review, and process shipping documents (Bills of Lading, Commercial Invoices, Packing Lists/ Breaking down Pods).
• Coordinate with carriers, overseas agents, and customers to book and track shipments.
• Enter and manage data into our in-house systems; maintain accurate records of shipments, rates, routings, deliveries.
• Monitor and follow up on shipment status, ETA advisories, and any exception events (delays, mis routed cargo, documentation discrepancies).
• Assist with invoicing, billing, and reconciliation with customers and carriers.
• Respond to customer and partner inquiries promptly; provide proactive status updates.
• Maintain file integrity (hard copy and electronic) and implement document control procedures.
• Support reporting needs (shipments, on-time performance, exceptions, cost analyses) and create periodic performance dashboards.
• Assist with process improvements, workflow standardization, and best practices in freight operations.

Skills

• Strong organisational and multitasking abilities with attention to detail.
• Problem-solving mindset and ability to work under tight deadlines.
• Customer service orientation and professionalism.
• Ability to work independently and as part of a team.

Working Environment

• Office environment with potential travel for supplier/customer meetings or site visits.
• May require occasional overtime to meet deadlines or handle peak periods.

The company also offer training and development packages for their employees.

Please apply today with an up-to-date CV for consideration.

Freight Force Recruitment Ltd are acting as an employment agency on behalf of this permanent vacancy.