Countywide Service Manager - Recovery and Social Care

Phoenix Futures; Chelmsford; Presencial; GBP 31 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Real Living Wage accreditation

25 days annual leave + Bank Holidays

Pension scheme

Life assurance

Employee Assistance Programme

Wellbeing talks and activities

Resumo da oferta

Phoenix Futures is seeking a Service Manager to lead a countywide service across Essex, overseeing daily operations and a skilled team. You will collaborate with commissioners and partners to deliver high-quality, evidence-based services that empower people to make and sustain positive change.

Responsibilities include strategic oversight, relationship building with health, police and local services, and ensuring rigorous reporting and continuous service improvement in a mission-driven charity

Qualificações

• Experience of managing staff and teams.
• Understanding of complex issues faced by service users.
• Ability to build effective relationships with professionals and commissioners.
• Experience working in health/criminal justice/substance use or related fields.
• Ability to report performance data to managers and commissioners.
• Demonstrated innovation and flexibility to meet service needs.
• Driven, with a proactive approach and willingness to learn.
• Passion for making a real difference to people’s lives.
• Proficiency with Outlook and Word; familiarity with databases.
• Excellent written and verbal communication skills.

Responsabilidades

• Lead day-to-day service delivery across a countywide service.
• Develop and support a skilled team delivering evidence-based services.
• Collaborate with commissioners and partners to maintain high standards.
• Drive continuous improvement and reporting of performance data.

Conhecimentos

Staff management

Complex needs insight

Stakeholder relationships

Health/criminal justice experience

Data reporting to managers

Innovation & flexibility

Driven and resilient

People-focused leadership

MS Outlook

MS Word

Excellent communication

Ferramentas

Microsoft Outlook

Microsoft Word

Descrição da oferta de emprego

Phoenix Futures is seeking a Service Manager to lead a countywide service across Essex, overseeing daily operations and a skilled team. You will collaborate with commissioners and partners to deliver high-quality, evidence-based services that empower people to make and sustain positive change.

Responsibilities include strategic oversight, relationship building with health, police and local services, and ensuring rigorous reporting and continuous service improvement in a mission-driven charity