Part-Time Service Coordinator: Social Inclusion & Recovery

Phoenix Futures; Basildon; Hybrid; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Real Living Wage

25 days leave

Pension scheme

Season ticket loan

Eye care

Learning & development

Employee Assistance Programme

Job summary

Phoenix Futures is seeking a Service Coordinator to lead the social inclusion delivery of Futures Together across South Essex. This 22.5-hour-per-week role offers meaningful frontline work helping people build confidence and wellbeing while strengthening communities.

You will develop partnerships with training providers, employers and community organisations, coordinate peer mentors, and deliver recovery and wellbeing activities across Essex, with a focus on inclusivity and impact.

Qualifications

• Be passionate about supporting people and communities, with a genuine commitment to social inclusion, recovery, and helping others achieve positive change.
• Thrive in a fast-paced and dynamic environment, adapting confidently to changing priorities and responding effectively when plans need to change at short notice.
• Have excellent communication and relationship-building skills, enabling you to engage with a wide range of individuals, partners, and community organisations.
• Be proactive, organised, and self-motivated, with the ability to manage a varied workload and work independently when needed.
• Enjoy developing innovative and inclusive opportunities that help people build confidence, skills, and connections within their communities.
• Be committed to collaborative working and passionate about creating opportunities that improve outcomes for individuals facing multiple and complex challenges.

Responsibilities

• Support, develop, and coordinate peer mentors and volunteers while leading recovery and wellbeing-focused activities across your allocated area of Essex.
• Build and maintain strong partnerships with local organisations and stakeholders to promote and strengthen the Futures Together service.
• Work closely with colleagues within the Criminal Justice team to provide effective support for individuals with complex needs.
• Design, deliver, and continuously improve recovery, wellbeing, and social inclusion programmes across South Essex.
• Maintain accurate client records and ensure service information is recorded effectively on relevant databases and systems.
• Identify opportunities to improve outcomes for service users through collaborative working and community engagement.

Skills

Communication skills

Relationship-building

Community engagement

Organised

Proactive

Independent working

Job description

Phoenix Futures is seeking a Service Coordinator to lead the social inclusion delivery of Futures Together across South Essex. This 22.5-hour-per-week role offers meaningful frontline work helping people build confidence and wellbeing while strengthening communities.

You will develop partnerships with training providers, employers and community organisations, coordinate peer mentors, and deliver recovery and wellbeing activities across Essex, with a focus on inclusivity and impact.