Counselling Services Co-ordinator (Part-Time)

Colchester Institute Enterprises Limited; Colchester; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

Colchester Institute is seeking a part-time Counselling Service Co-ordinator to manage the day-to-day delivery of the Counselling Service (CICS) at Colchester Campus. You will assess client suitability, allocate to counsellors, and induct placement students.

The role requires experience with mental health clients, safeguarding, and BACP guidelines, including risk assessments and multi-mode counselling. A professional counselling qualification and BACP registration are essential.

Qualifications

• Experience of working with clients with mental health issues.
• Knowledge and understanding of professional body regulations (BACP Ethical Framework).
• Experience of counselling in-person, video and telephone.
• Understanding of safeguarding and commitment to a safe learning environment.
• Experience in completing clinical assessments (including risk).
• Commitment to Equality, Diversity and Inclusion.
• Awareness of confidentiality and handling pseudonyms.

Responsibilities

• Provide day to day management and coordination of the service.
• Deal with incoming enquiries from service users and external agencies.
• Manage the online room booking system for clients/counsellors/supervision.
• Conduct and record risk assessments using counselling expertise for new and existing clients.
• Allocate clients to the most suitable counsellor for therapeutic support.
• Be available to students for administrative/pastoral support where required.
• Oversee and manage the allocation of student counsellors for supervision sessions in line with BACP guidelines.

Skills

Mental health experience

BACP guidelines

Counselling modalities

Safeguarding

Clinical risk assessment

EDI

Confidentiality

Process improvement

Education

Counselling qualification

GCSE English & Maths

BACP registration

CPD

Job description

Colchester Institute is seeking a part-time Counselling Service Co-ordinator to manage the day-to-day delivery of the Counselling Service (CICS) at Colchester Campus. You will assess client suitability, allocate to counsellors, and induct placement students.

The role requires experience with mental health clients, safeguarding, and BACP guidelines, including risk assessments and multi-mode counselling. A professional counselling qualification and BACP registration are essential.