Hourly Paid Counselling Service Co-ordinator

Colchester Institute; Colchester; On-site; GBP 17,000 - 25,000; Part time

Job summary

Colchester Institute is seeking a part-time, hourly-paid Counselling Service Co-ordinator for the Colchester Campus. You will manage the Counselling Service, handle inquiries, oversee room bookings, and conduct risk assessments while ensuring safeguarding and inclusion standards are met.

Role is 2 days a week (Tuesday and Thursday), 1400-2000, term-time (40 weeks per year). Fixed-term contract; on-site at Colchester Campus.

Qualifications

• Professional qualification in Counselling is essential.
• Registration with BACP is required.
• Evidence of continuing professional development is expected.

Responsibilities

• Manage day-to-day delivery of the Counselling Service.
• Deal with enquiries from service users and external agencies.
• Manage online room booking system for clients, counsellors, supervision.
• Conduct and record risk assessments for new and existing clients.
• Allocate clients to the most suitable counsellor.
• Provide administrative/pastoral support to students when needed.
• Oversee allocation of student counsellors for supervision sessions per BACP guidelines.

Skills

Mental health experience

BACP framework knowledge

Counselling delivery (in-person/video/

Safeguarding awareness

Clinical risk assessment

Equality & Inclusion

Confidentiality sensitivity

Practice improvement

Education

Counselling qualification

GCSE English & Maths (level 2)

BACP registration

CPD evidence

Job description

Join Colchester Institute - Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking a Counselling Service Co-ordinator to join our team. In this role you will manage the day-to-day delivery of the Colchester Institute/University Centre Colchester Counselling Service (CICS), ensuring a high-quality service that meets legal requirements, professional good practice and ethical frameworks.

Job title: Hourly Paid Counselling Service Co-ordinator

Fixed Term Contract, Part Time

2 days a week, 1400-2000 on a Tuesday and a Thursday.

40 weeks per year (Term time only)

Colchester Campus

About the role

• Provide day to day management and coordination of the service.
• Deal with incoming enquiries from service users and external agencies.
• Manage the online room booking system for clients/counsellors/supervision.
• Conduct and record risk assessments using counselling expertise in relation to new and existing clients.
• Allocate clients to the most suitable counsellor for therapeutic support.
• Be available to students for administrative/pastoral support where required
• Oversee and manage the allocation of student counsellors for supervision sessions in line with BACP guidelines.

Essential Experience

• Experience of working with clients with mental health issues.
• Knowledge and understanding of professional body regulations (BACP Ethical Framework)
• Experience of counselling in-person, video and telephone.
• An understanding of safeguarding and a commitment to creating a safe learning environment
• Experience in completing clinical assessments (including risk)
• Demonstrable commitment to Equality, Diversity and Inclusion.
• An awareness of the importance of sensitive situations i.e. confidentiality and pseudonyms Evidence of ability to review and improve existing practices where required.

Essential Qualifications

• Professional qualification in Counselling
• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent
• Registration with BACP
• Evidence of continuing professional development

Why join us?

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.