Corporate Services Administrator (Liberal Democrats)

Liberal Democrats; City of Westminster; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

3% Employer Pension Contribution

28 days holiday pro-rata + bankhols

Job summary

Liberal Democrats in London are seeking a part-time Corporate Services Administrator to join our HQ team. This role focuses on data management, office logistics, and first-line IT support to keep operations running smoothly.

You will work on-site four days per week (20 hours) with a strong emphasis on accuracy, GDPR compliance, and proactive problem-solving. The ideal candidate is organized, tech-literate and customer-focused. You will coordinate bookings, travel, and vendor deliveries.

Qualifications

• Proven experience in a fast-paced administrative or office-support role.
• On-site work at London HQ four days per week.
• Strong data entry and spreadsheet maintenance skills.
• Tech-savvy with experience in IT helpdesk tickets.
• Familiarity with GDPR data protection principles.
• Excellent communication and organisational abilities.

Responsibilities

• Maintain internal databases and update records accurately.
• Manage office logistics, room bookings, and travel arrangements.
• Provide first-line IT support and triage requests.
• Support GDPR compliance and data quality initiatives.
• Assist with reporting and operational metrics.
• Handle inquiries via email, post or in person.

Skills

Data entry

MS Excel

Google Sheets

Tech ticketing

Organisation

Communication

Problem-solving

Teamwork

Tools

Microsoft 365

Google Workspace

Connect

Job description

Benefits

3% Employer Pension Contribution; 28 days of holiday pro-rata + bank holidays

Hours

Part-time, 20 hours per week, 10:00 - 15:00 Monday - Thursday

Location

Office-Based in Central London

Purpose of Job

As the third-largest party in British politics, we rely on smooth operational logistics, robust data management, and reliable internal IT support to keep our teams running and winning campaigns. The Corporate Services Administrator works at the heart of our operations, ensuring our data systems remain accurate and secure, our day-to-day office logistics run seamlessly, and internal technical support requests are triaged efficiently.

Reporting to the Operations Manager, the successful candidate will provide essential hands-on administrative and operational support across the organisation. This role is ideal for a highly organised, detail-oriented professional who enjoys problem-solving, maintaining systems, and providing exceptional operational support to internal colleagues and external stakeholders.

Key Responsibilities

• Data Input & Records Management: Maintain and update internal databases, spreadsheets, and systems with accurate, timely information.
• Perform routine data audits and cleanup to preserve high standards of data integrity and GDPR compliance.
• Assist in generating internal reports, operational metrics, and analytics for department leads.
• Support document management processes, ensuring physical and digital files are organised, accessible, and archived according to company policies.
• Office Organisation & Logistics: Oversee day-to-day office operational logistics, maintaining a clean, efficient, and well-resourced working environment while managing internal and external storage.
• Coordinate room bookings, travel and hotel management, catering, AV setup, and materials for internal and external meetings, workshops, and events.
• Manage stock levels for office supplies, stationery, kitchen provisions, and IT peripherals; manage purchase orders and vendor deliveries.
• Assist with health and safety procedures, with training provided to be a fire warden.
• Tech Ticketing & First-Line IT Assistance: Act as the primary administrator for the internal IT helpdesk/ticketing system, logging, triaging, and prioritising requests.
• Escalate complex technical tickets to external IT partners or specialist technical leads and track issues through to resolution.
• Assist with onboarding and offboarding tech logistics, including issuing hardware, setting up user accounts, and collecting equipment.
• Operational Support & Administration: Provide ad hoc administrative support to broader operations, People and Culture, and leadership teams as required.
• Handle general incoming inquiries in person, via email or post, and the shared administrative inbox.
• Support administration of operational spend, including credit card reconciliations and online purchasing account management.
• Provide internal communications for any operational updates, projects or alerts.

Person Specification

• Experience: Proven experience in a fast-paced administrative, operations, or office support role.
• Ability to work from HQ: This role requires working on-site at our London HQ 4 days per week.
• Data Accuracy: High attention to detail with demonstrated experience in data entry and spreadsheet maintenance (e.g., MS Excel, Google Sheets).
• Technical Aptitude: Tech-literate with experience managing tech support tickets or helpdesk queues, paired with basic IT troubleshooting skills (Microsoft 365, Google Workspace, IT ticketing platforms).
• Organisational Skills: Outstanding time management, task prioritisation, and multitasking skills under minimal supervision.
• Communication & Collaboration: Excellent written and verbal communication skills with a professional customer-service approach to internal and external stakeholders.
• Problem-Solving: Proactive, adaptable mindset with a natural aptitude for resolving practical and logistical challenges.
• Using modern ticketing systems, primarily Connect.
• Prior experience dealing with facilities management, equipment inventories, or office supply procurement.
• Understanding of data protection principles (GDPR). Training will also be provided.
• First Aid or Fire Warden qualification (or willingness to train).

The Party believes it is essential to foster equity, equality, diversity and inclusion within our workforce. We want our employees to thrive in an environment where everyone is welcome and supported to achieve their potential. It is important to celebrate what makes us unique and to ensure that you feel valued, appreciated and free to be who you are.