Business Support Administrator

Co-operative Development Society; City Of London; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Co-operative Development Society in London seeks a Business Support Administrator to keep the office running smoothly and support residents. The role combines tenancy administration with corporate services support in a hybrid setup (2 days a week in the SE1 office).

35 hours per week, permanent and full-time. You’ll maintain records, prepare communications, answer enquiries and assist with meetings and events, while ensuring tasks are completed reliably and professionally.

Qualifications

• Experience providing reliable administrative or support services.
• Proficient with Word, Excel and Outlook.
• Able to manage competing priorities and deadlines.

Responsibilities

• Maintain accurate tenancy records and prepare resident communications.
• Handle enquiries and produce reports for stakeholders.
• Organise supplies, meetings and events; coordinate office routines.
• Anticipate colleagues' needs and keep work organized and on track.

Skills

Initiative

Attention to detail

Communication

Organisational skills

Team support

Tools

Word

Excel

Outlook

Job description

Business Support Administrator

London/Hybrid - 2 days/week in our Central London office (SE1)

£32,950 per annum, plus eligibility for an annual performance-related bonus

Permanent, Full-time (35 hours per week)

Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?

About CDS

CDS exists to provide, support and promote co‑operative and community‑led housing so that more people can live and work in co‑operative ways. We are the country’s largest provider of governance, financial and housing management support to small housing co‑operatives, we are small social landlord in our own right and we are innovating new routes to grow community‑led housing in England. Our work is values‑led, people‑focused and grounded in accountability.

The opportunity

As our Business Support Administrator, you’ll help colleagues deliver a great service to residents and keep our office running smoothly. Your role combines support for Housing Services with office management for Corporate Services. You’ll maintain accurate tenancy records, prepare resident communications, handle enquiries and produce reports, alongside organising supplies, meetings and events. You’ll make life easier for colleagues by anticipating what they need, keeping things organised and following tasks through to completion.

About you

You don’t need housing experience, but you do need initiative, a strong work ethic and pride in doing a job well. You bring experience of providing reliable administrative or support services, excellent attention to detail and confidence using Word, Excel and Outlook. You learn quickly, communicate clearly and can organise your workload as priorities change. You’re happy to get involved, tackle unfamiliar tasks and help wherever you can. You notice what needs doing and take action without waiting to be asked. Above all, you care about doing useful work, keeping your promises and leaving things better than you found them.

Our values

• Unity
• Trust
• Intention
• Impact
• Collaboration
• Communication
• Kindness

Working here

We offer hybrid working (2 days/week at our SE1 office), a supportive culture and opportunities to learn and develop alongside a competitive benefits package.

Inclusion

We are working to be an anti‑racist, inclusive organisation and we welcome applications from people of all backgrounds. We value challenge, learning and different perspectives in all our work.

Closing Date - Monday, 9th November 2026 at 8am

Interviews - Tuesday, 17th November 2026 (in person at our Central London offices)

Please use the role profile and competence standard to form your answers on the application questions. Whilst we recognise AI can be a useful tool in refining application responses, we want to hear your authentic voice, thinking and writing style and encourage you not to over-rely on AI