Corporate Receptionist FIXED TERM

JLL; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading professional services firm as a Corporate Receptionist in London, where you will enhance visitor experiences and manage front-of-house services. This fixed-term role offers opportunities to develop your skills in a high-profile corporate environment, ensuring exceptional customer service and engagement.

Benefits

Comprehensive Total Rewards program

Inclusive culture focused on collective success

Qualifications

• Experience in reception or concierge roles.
• Strong customer service and communication skills.
• Fluency in English.

Responsibilities

• Manage visitor experience and front-of-house services.
• Coordinate meeting and event setups.
• Respond to inquiries and assist visitors.

Skills

Customer service

Interpersonal skills

Attention to detail

Tools

PC skills

Job description

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FIXED TERM ROLE

We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team.

About JLL

We’re JLL, a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, work on landmark projects, and participate in game-changing real estate initiatives. You’ll also make long-lasting professional connections, share different perspectives, and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The Workplace Experience Ambassador team is responsible for the internal and external visitor experience, ensuring high standards of engagement through front-of-house and meeting & event services. The role involves presentation, administration, and delivery of meeting and event services across various settings. Ambassadors must be customer-focused, security-aware, and familiar with onsite emergency procedures.

What This Job Involves

1. Take ownership of the visitor experience to ensure positive interactions.
2. Deliver core front of house services such as sign-in, badging, luggage, lost and found, and deliveries.
3. Manage telephone, email, and other queries at front of house.
4. Greet and assist visitors, candidates, new hires, and the public.
5. Stay aware of onsite events to personalize visitor experiences.
6. Maintain presentation standards in front of house and meeting areas.
7. Set up meeting and event spaces, adhering to safety guidelines.
8. Monitor meeting environments, including furniture, signage, and equipment.
9. Update booking systems for meeting rooms efficiently.
10. Be knowledgeable about local area services to assist visitors.
11. Coordinate with security and janitorial teams for meetings and events.
12. Respond promptly and accurately to meeting and event inquiries.
13. Work flexibly across different settings as part of the team.
14. Manage room booking displays and support space audits.
15. Assist with other facilities services like mail, courier, and site inspections.

Candidate Requirements

• Experience in reception, concierge, or related fields.
• Catering or hospitality experience is desirable.
• Excellent interpersonal skills and ability to handle diverse demands.
• Experience in a high-profile corporate environment.
• Facilities Management experience is a plus.
• Fluency in English and the local language.
• Strong PC skills and system management experience.
• High attention to detail.
• Outstanding customer service skills, confident communication skills.
• Professional demeanor and team spirit.

What We Offer

• An inclusive, entrepreneurial culture focused on collective success.
• Comprehensive Total Rewards program supporting your career and wellbeing.
• Opportunities to develop your strengths and enjoy a diverse career path.

Apply today at jll.com/careers.

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