Corporate Receptionist

Chartwells Independent; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Corporate Receptionist to join their dynamic team in Sloane Square. This full-time position offers a chance to create exceptional client experiences while ensuring operational excellence. You'll thrive in a supportive environment that values personal and professional growth, with a focus on well-being and community engagement. If you're a confident, friendly individual with a passion for delivering top-tier service, this role is perfect for you. Join a company that prioritizes inclusion and offers exciting opportunities for career development.

Benefits

Travel Discounts

Grocery Discounts

Life Assurance

Contributory Pension Scheme

Wellness Programs

Employee Assistance Program

Digital GP Services

Learning and Development Opportunities

WOW Awards

Paid Day Off for Community Support

Qualifications

• Experience in 5* luxury service is essential.
• Ability to work independently and connect with guests.

Responsibilities

• Create a professional client experience that meets customer needs.
• Ensure facilities are operational and service delivery is consistent.
• Build strong relationships with all departments for seamless service.

Skills

Customer Service

Organizational Skills

Communication

Problem Solving

Positive Attitude

Job description

Join our dynamic Rapport team of two as a Corporate Receptionist at a prestigious client site in Sloane Square!

Type of Contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; 8 AM - 6 PM based on a shift rota)

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main Responsibilities:

• Create a professional client experience that meets customer needs
• Ensure facilities are operational and service delivery is consistent
• Stay updated on business activities and communicate changes promptly
• Organise your work efficiently for timely service delivery
• Build strong relationships with all departments for seamless service
• Communicate accurately and attentively with peers and management
• Follow and document all health and safety procedures

The ideal candidate will:

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Be a confident and friendly individual, able to work independently
• Show genuine enthusiasm for connecting with guests and colleagues alike
• Embrace challenges with a positive attitude and adaptability
• Take initiative to go beyond standard duties and find creative solutions
• Demonstrate strong organisational skills, balancing multiple tasks with ease
• Possess a warm personality that fosters trust and rapport with stakeholders
• Have experience in 5* luxury service

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.