Corporate Receptionist

Rapport Guest Services; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An innovative company is seeking a Corporate Receptionist to join their team in London. This exciting role involves managing front desk operations in a vibrant office environment, ensuring guests receive a warm welcome and exceptional service. The ideal candidate will thrive in a fast-paced setting, showcasing their strong customer service skills and attention to detail. With opportunities for personal and professional development, this position is perfect for someone eager to grow within a supportive and dynamic workplace. Join a team that values excellence and community engagement!

Benefits

Travel Discounts

Grocery Discounts

Life Assurance

Pension Scheme

Wellness Programs

Employee Assistance Program

Learning Opportunities

WOW Awards

Paid Volunteer Day

Qualifications

• 1-2 years of experience as a Receptionist is preferred.
• Proficient in verbal and written communication.

Responsibilities

• Welcoming guests and ensuring a seamless guest journey.
• Handling calls and liaising with departments for guest service.

Skills

Customer Service

Communication Skills

Attention to Detail

Interpersonal Skills

Organizational Skills

Education

High School Diploma

Relevant Certifications

Tools

Microsoft Office Suite

Job description

Join to apply for the Corporate Receptionist role at Rapport Guest Services

Join to apply for the Corporate Receptionist role at Rapport Guest Services

We are recruiting for a Corporate Receptionist to join us and work at some exciting property management client site, based near Aldgate East station. You will be looking after front desk reception in a multi-tenanted office building, providing the best first impression and a warm welcome to all tenants and external visitors. Our client is one of London’s most innovative office specialist property regenerators and investors and is well known for its design-led philosophy and creative management approach to development.

Do you have great customer service experience and want to join a company that looks after your development? We'd love for you to join Rapport!

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 8 AM and 5 PM)

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
  
  
  

Main Responsibilities

• Welcoming guests and ensuring a seamless and personal guest journey
• Acting upon all requests that guests might have in an efficient, friendly and timely manner
• Assisting the building manager and pro-actively participate in any events at reception area
• Building relationships and being the main point of contact for the office occupiers
• Handling external and internal calls in a professional manner
• Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
• Flexible and adaptable to providing ad-hoc services as and when required
• Always acting according to Rapport and the client’s standards
  
  
  

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Ideally, have at least 1-2 years of experience as a Receptionist
• Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
• Have a passion to deliver excellent guest service in everything that they do
• Have great interpersonal skills and an outgoing and vibrant personality
• Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
• Be highly organised and have an eye for detail
• Be able to work well under pressure and have the ability to act pro-actively and intuitively
  
  
  

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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