Corporate Receptionist

Mitie Group plc.; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management provider in Central London is seeking a Corporate Receptionist to join their Signature team. You will be responsible for providing a 5-star service to all visitors and managing reception protocols. The ideal candidate has 1-2 years of experience in corporate reception or customer service, strong communication skills, and attention to detail. This is a full-time position requiring 45 hours per week.

Benefits

Inclusive team environment

Opportunities for professional development

Qualifications

• 1-2 years' experience in corporate reception or customer service.
• Immaculate grooming and confident communication skills.
• Proactive, intuitive approach with strong attention to detail.

Responsibilities

• Greet and host guests with warmth and professionalism.
• Manage visitor access, ID checks, and pass issuance.
• Maintain a polished, welcoming reception space.
• Collaborate with facilities, security, and hospitality teams.
• Uphold health, safety, and security protocols.

Skills

Customer service

Communication skills

Attention to detail

Proficiency in Microsoft Office

Tools

Microsoft Outlook

Microsoft Teams

Visitor management systems

Job description

Overview

Corporate Receptionist - Signature Guest Services Central London | Full-time - 45 hours/week

Delivering the exceptional, every day. Are you passionate about creating seamless, high-quality workplace experiences? Do you thrive in a front-of-house role where professionalism, warmth, and attention to detail are key? At Mitie, we're looking for a Corporate Receptionist to join our Signature team in a prestigious Central London location.

As the first point of contact, you\'ll own the reception area and deliver a 5-star service to all building users, visitors, contractors, and colleagues. You\'ll manage access and egress in line with client protocols, support workplace operations, and ensure every interaction reflects the Signature standard of excellence.

Key Responsibilities

• Greet and host guests with warmth and professionalism.
• Manage visitor access, ID checks, and pass issuance.
• Maintain a polished, welcoming reception space.
• Collaborate with facilities, security, and hospitality teams.
• Uphold health, safety, and security protocols.

What We're Looking For

• 1-2 years\' experience in corporate reception, or customer service.
• Immaculate grooming and confident communication skills.
• Proficiency in Microsoft Outlook, Teams, and visitor management systems.
• A proactive, intuitive approach with strong attention to detail.

Why Join Us

At Mitie, we believe in creating exceptional environments where people thrive. You\'ll be part of a supportive, inclusive team that values professionalism, collaboration, and going the extra mile.

Existing Mitie colleagues: Please speak with your line manager before applying. Internal moves are subject to standard terms for the advertised post.