Corporate Dedicated Sales Support Executive

Softcat plc; Marlow; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Share incentive plan

Life Assurance

Holiday

Trips

Vouchers

Partner/family Benefits

Pension

Job summary

Softcat plc in the United Kingdom is seeking a Corporate Dedicated Sales Support Executive to support account managers in delivering exceptional service to customers. The role focuses on quotations, customer contact, renewals, and upsell opportunities within a long-standing client base.

The successful candidate will work in a hybrid setup, balancing three days in the office with two days working from home, and will rely on strong communication and relationship-building to maximise GP while

Qualifications

• Experience in sales support is required.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Account management; quotations; regular customer contact; understanding strategy leading to project-based work
• Dealing with demanding customers, turning queries around quickly and accurately
• Proactively managing renewals and working with specialist teams for opportunities to upsell
• Understanding the different nuances and expectations of each customer
• Initiating and developing relationships with the vendor account management team, channel partners and distribution

Skills

Sales support experience

Excellent communicator

Organised

Relationship building

Microsoft Office

Job description

Corporate Dedicated Sales Support Executive

Looking for a new challenge?

Do you want variety in your work, and support to realise your full potential?

The Sales Support Team at Softcat are always very hard working friendly, and we pride ourselves on working with the Account Managers to consistently deliver the best possible service to our customers, whilst maintaining an openly fun and friendly atmosphere.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans. So, if you share our drive and ambition, get ready to achieve more from your career.

Do you want to have an impact and join a business where you can make a difference?

As a Dedicated Sales Support Executive, you'll be supporting Amrick and Jack as part of a 2:1 setup as they manage a long-standing and well-established set of accounts that require additional support. This role is key in helping maximise GP while continuing to deliver an excellent client experience.

As Dedicated SalesSupport Executive, you'll be responsible for:

• Account management; quotations; regular customer contact; understanding strategy leading to project-based work
• Dealing with demanding customers, turning queries around quickly and accurately
• Proactively managing renewals and working with specialist teams for opportunities to upsell
• Understanding the different nuances and expectations of each customer
• Initiating and developing relationships with the vendor account management team, channel partners and distribution

What we need from you

• Sales Support experience is a must for this role, please only apply if you meet this requirement
• An excellentcommunicator who is highly organised and resourceful with a strong ability to use their initiative
• Ability to develop and maintain relationships – with colleagues, customers, and partners
• Proficient use of Microsoft Office applications
• A thorough understanding of Softcat's vast portfolio of products and services
• Must currently work in a sales support role

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self.

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support
• Pension