Corporate Case Services Officer (Civic)

The JobsBoard; Canterbury; Hybrid; GBP 41,000 - 50,000; Part time

Benefits offered by this job

Flexible hybrid working

Local Government Pension Scheme

Learning & development opportunities

Annual leave pro rata plus bank hols

Job summary

Canterbury City Council is seeking a Corporate Case Services Officer (Civic) to support civic and ceremonial functions across the district. The role focuses on professional representation of the Lord Mayor and Sheriff at a range of events, with responsibility for event coordination and strong stakeholder engagement.

The position offers flexible, hybrid working arrangements and is part-time (24 hours per week).

Qualifications

• Experience coordinating activities, events, or engagements with multiple stakeholders.
• Excellent networking and relationship-building skills.
• Strong organisational and administrative abilities.
• Effective communication with internal and external contacts.

Responsibilities

• Coordinate attendance arrangements for the civic team at events, liaising with organisers and ensuring protocols are followed.
• Brief the Lord Mayor, Sheriff and escorts on event requirements and speech arrangements.
• Support planning and delivery of civic receptions, events and functions hosted by the Lord Mayor and Sheriff.
• Organise the Council's participation in ceremonial events, including cathedral services.
• Attend and contribute to weekly civic diary meetings on Mondays at Tower House, Canterbury.

Job description

Key details

• Location: Canterbury (hybrid)
• Pay: £31,159.19 (pro rata, 0.65 FTE)
• Hours: 24 hours per week, part-time (minimum 5 hours Mondays and Thursdays)
• Contract: Permanent

About the role

An exciting opportunity to join the Corporate Case Services team at Canterbury City Council. Do you enjoy organising high-profile events, building positive relationships, and working in a role where no two days are the same? We are looking for a Corporate Case Services Officer (Civic) to support the delivery of the Council's civic and ceremonial functions, ensuring that the Lord Mayor and Sheriff are represented professionally at a wide range of events and engagements. Supporting the Civic team, this is a rewarding opportunity to play a key role in supporting civic life across the district.

This role supports the smooth delivery of civic engagements, ceremonial events and official functions involving the Lord Mayor and Sheriff, ensuring the highest standards of professionalism and civic protocol are maintained.

Duties may include

• Coordinate attendance arrangements for the civic team at events, liaising with organisers and ensuring all civic protocols are followed
• Brief the Lord Mayor, Sheriff and their escorts on event requirements, background information and speech arrangements
• Support the planning and delivery of civic receptions, events and functions hosted by the Lord Mayor and Sheriff
• Organise the Council's participation in ceremonial events, including civic and cathedral services
• Attend and contribute to weekly civic diary meetings, held face to face on a Monday at Tower House in Canterbury

The ideal candidate

• Experience of coordinating activities, events, meetings or engagements involving multiple stakeholders
• Excellent networking and relationship-building skills
• Strong organisational and administrative abilities
• Effective communication skills, with the confidence to liaise with a range of internal and external contacts

Benefits

• Cost of living pay award negotiated annually
• Flexible, hybrid working arrangements
• Generous annual leave entitlement (pro rata), increasing with service, plus bank holidays and three additional days over the Christmas closure
• Option to purchase additional annual leave
• Local Government Pension Scheme
• Learning and development opportunities
• Retail and lifestyle discounts
• Free use of Canterbury's Park and Ride, flexi bus tickets and Cycle to Work scheme
• Employee Assistance Programme, including free counselling, advice and wellbeing support