Corporate Account Manager

Bournes Moves; Aylesbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Bournes Relocation Solutions is seeking a Corporate Account Manager to join its Corporate Services Team. You will manage a portfolio of corporate clients, ensuring exceptional service from onboarding through completion, and work with internal and external partners to coordinate moves.

The role requires knowledge of UK, European and international relocation, with a focus on proactive communication, identifying growth opportunities, and contributing to best practices across the team.

Qualifications

• Proven experience in corporate household goods moving.
• Strong knowledge of UK, European relocation processes.
• Experience with RMCs and DSPs.
• Commercial awareness and budgeting.
• Excellent interpersonal and client-facing skills.
• Proficient in CRM and move management tools.

Responsibilities

• Manage a portfolio of corporate, RMC and trade clients, delivering high-quality service from onboarding to completion.
• Coordinate with internal teams and external partners across shipping, DSP and logistics to ensure seamless moves.
• Be the primary point of contact for clients, providing proactive communication and support.
• Identify account growth opportunities and drive continuous improvements.
• Provide regular feedback, reporting and insights to senior leadership.
• Share learnings and mentor newer colleagues within the Corporate Services Team.

Skills

Relocation industry experience

UK/European relocation knowledge

RMC/DSP collaboration

Budget management

Client relationship management

CRM systems

Moveware experience

Tools

Moveware

CRM systems

Job description

Corporate Account Manager Vacancy

Corporate Account Manager

Hours:Full Time, Permanent (Mon-Fri 8.30 - 17:00)

Location: Remote, Hybrid or Office Based positions considered. Must be within1 hr commuting distance of a Bournes office ( Rye, Tunbridge Wells, Cranleigh or Aylesbury) and willing to travel to office-based team meetings in Aylesbury 3-4 times per year

About the Role

An exciting opportunity has arisen to join the Corporate Services Team at Bournes Relocation Solutions — a company that truly believes people matter.

We deliver relocation solutions that are more than just logistics. Through human, responsive and meticulous service, we support our clients and their employees during major life changes — and we’re proud to be the trusted relocation expert of choice for leading businesses and RMCs.

If you’re an experienced Corporate Account Manager (or in a relevant role) with a strong understanding of global mobility — especially UK, European and international moves — and want to be part of a passionate, professional and friendly team, we’d love to hear from you.

What You’ll Be Doing

• Manage a portfolio of corporate, RMC and trade clients, delivering exceptional service from implementation to completion.
• Coordinate with internal teams and external partners across shipping, DSP, and logistics to ensure seamless move experiences.
• Act as the primary point of contact for clients - delivering high-quality, proactive communication and support.
• Identify account growth opportunities and lead continuous improvement initiatives.
• Provide regular feedback, reporting and insights to senior leadership on account performance.
• Help shape best practices across the Corporate Services Team by sharing learnings and supporting newer colleagues.

Key Requirements

We’re looking for someone who can hit the ground running. You’ll need:

• Proven experience in the corporate household goods moving sector.
• Strong knowledge of UK, international and European relocation processes.
• Experience managing or working closely with RMCs and DSPs is highly desirable.
• Commercial awareness and the ability to manage budgets, negotiate rates and maximise client value.
• Excellent interpersonal skills and a passion for delivering a standout client experience.
• High attention to detail with confidence using CRM and move management systems (Moveware experience a bonus).
• A proactive, solutions-focused approach with the ability to thrive both independently and as part of a supportive team.

Life at Bournes

We invest in our people — and it shows. Our benefits reflect our culture: supportive, flexible, collaborative, and focused on wellbeing and development. You’ll have access to:

• A competitive salary and benefits package.
• Hybrid working with flexibility and team engagement.
• Learning and professional growth opportunities.
• A culture that listens, supports and celebrates success.

And that’s just the start - learn more about life at Bournes on our Careers page.