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Corner Supervisor F/M - Selfridges

Stone Island

London

On-site

GBP 30,000 - 42,000

Full time

5 days ago

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Job summary

Join Stone Island as a Corner Supervisor at Selfridges and embody our brand spirit. This role requires proactivity, team leadership, and a strong passion for our products. You'll drive sales, deliver exceptional customer service, and support your team's growth in a fast-paced luxury retail environment. Apply now if you're ready to follow your compass and make an impact!

Qualifications

Passion for the Stone Island brand.
Fluency in English; additional languages are a plus.
Ability to read and analyse sales reports.

Responsibilities

Drive corner sales and deliver exceptional customer service.
Manage sales performance and report key KPIs.
Train and develop team members for optimal performance.

Skills

Sales Generation

Customer Service

Team Leadership

Product Knowledge

Education

3 to 5 years in luxury fashion retail

Tools

MS Word

Excel

Outlook

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We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Corner Supervisor

STONE ISLAND is searching for a dynamic, proactive, and self-driven Corner Supervisor to join our team and embark on an exciting journey at Selfridges.

Our Corner Supervisor is deeply passionate about our brand, embodying the role of Brand Ambassador. With a strong understanding of our products and image, they are responsible for driving sales in their corner by delivering exceptional customer service and efficiently managing point-of-sale operations.

They contribute to the management and development of their team while working closely with their Wholesale Area Manager to strategically grow the business.

The Day-To-Day

PROACTIVENESS

● Is proactive & self-motivated by taking initiative and anticipating issues.

● Is self-developing & target-driven by continuously improving skills, setting ambitious goals, and strives to achieve success.

● Provides motivation to the team and leads by example at all times.

● Proactively drives corner sales and delivers an elevated level of service while building customer loyalty and developing new customers.

● Understands and proactively responds to the competitive environment, trends and identifies future opportunities.

PRODUCT KNOWLEDGE

● Has strong knowledge of the collection.

● Provides insights on fabrics and products specificities.

BUSINESS

● Drives sales and productivity through individual results and key KPI management.

● Maximises sales opportunity leveraging cross-selling.

● Ensures the Stone Island Sales and Service standards are embodied consistently.

● Analyse reports (sell-out and main KPIs) and work closely with the Selfridges Management Team to strategically drive and grow business.

● Effectively coaches and ensures the teams compliancy with company initiatives (Training and Selling Programs, CEM, CRM etc.);

● Supports the team to ensure individual growth, employee engagement using consistent communication i.e. One to One touch-bases, Individual development plans.

● Supports the maintenance of the store’s visual merchandising standards.

Key Qualifications:

● Deep understanding, passion and enthusiasm for the Stone Island brand and products are essential.

● Strong knowledge of the fashion industry with an instinctive feel for the product.

● At least 3 to 5 years’ in luxury fashion retail.

● Trustworthiness, attendance, flexibility, agility, attitude for teamwork.

● Fluency & sophistication in English - additional languages is a plus.

● Ability to work in a fast-paced, changing environment.

● Proven track record of successful sales generation, building clientele.

● Proficient computer knowledge (MS Word, Excel and Outlook).

● Possess strong attention to detail;

● Ability to read and analyse sales reports.

● Ability to operate and use all equipment necessary to run the corner.

Our Shared Values:

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

If you are ready to follow your compass with Stone Island, apply now!

“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Business Development, Management, and Administrative
Industries
Retail Luxury Goods and Jewelry, Retail, and Retail Apparel and Fashion

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