Store Supervisor

The North Face; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a passionate Store Supervisor to lead a dynamic team in a flagship store. This role offers the chance to enhance customer experiences and drive sales while fostering a supportive environment. Join a community that values integrity and curiosity, where your contributions will help shape the future of retail. The position promises growth opportunities, tailored training, and a chance to be part of a company that champions sustainable lifestyles. If you thrive in a fast-paced, customer-focused environment, this is the perfect opportunity for you.

Benefits

50% Staff Discount

Career Development Opportunities

Comprehensive Benefits Package

Tailored Training Programs

Qualifications

• Experience in retail management and customer service.
• Ability to lead a team and drive sales effectively.

Responsibilities

• Assist management in driving sales and profitability.
• Coach and motivate sales associates for high customer service.

Skills

Customer Service

Sales Management

Communication Skills

Team Leadership

Retail Operations

Education

High School Diploma

Retail Management Training

Tools

MS Office

POS Systems

Job description

Join to apply for the Store Supervisor role at The North Face

Join to apply for the Store Supervisor role at The North Face

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our flagship store on Regent Street, London

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world.We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How You’ll Make a Difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved
  
  

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary
• Ideally you come from a retail background with some fashion or lifestyle experience
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary
  
  

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we’re the total package.



Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. Fromaninduction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally
  
  

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.



R-20250506-0017

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

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