Security Officer

Mitie Group plc.; Warwick; On-site; GBP 18,000 - 23,000; Full time

Job summary

Mitie Group plc in Warwick is seeking a full-time Security Officer to protect property, people and assets at a major corporate site. The role involves 12-hour shifts (4 on, 4 off) including days and nights, with overtime opportunities and a strong focus on safety and service delivery.

You will work to meet KPIs and SLAs, follow Assignment Instructions, maintain front-line licences, and participate in ongoing professional development.

Qualifications

• Must hold a valid SIA Licence.
• Previous corporate security experience.
• Good communication and customer service skills.
• Comfortable working 12-hour shifts and nights.

Responsibilities

• Perform gatehouse, reception, loading bays and patrols.
• Ensure compliance with policies and UK law.
• Complete tasks as defined in Assignment Instructions.
• Review changes to AI's and suggest improvements.
• Maintain licences and complete required training.
• Log incidents and report to Security Account Manager.

Skills

Team collaboration

Communication skills

English proficiency

Attention to detail

Education

SIA Licence

Corporate security experience (preferred)

Job description

Job Overview

• A great opportunity has arisen for a full time security officer at a major corporate location in Warwick.
• £15.16 per hour
• 12 hour shifts 4 on 4 off, days and nights
• Overtime opportunities
• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Must be comfortable dealing with people and have a good understanding of the English language. Communication is key for this role.

Main Duties

Operations

• Gatehouse, reception, loading bays and patrolling.
• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Corporate Security Experience
• SIA License
• SC Clearance desirable, but not essential as any training will be provided
• Ability to work as part of a team and under own initiative
• Basic computer skills
• Willingness to learn